Home Care Coordinator - Join a Market Leader

Are you looking for a rewarding role working with older people in your local community? Would you like to be an integral member of an awesome team?

UPA Home Care supports older people to live independently in their own homes by providing in-home services that effectively meet their needs, while promoting independence, wellness, choice and quality of life.

We are offering an exciting opportunity for a Home Care Coordinator to join our team.

About the role:

The Home Care Coordinator works in partnership with clients receiving a home care package; to co-design a plan of care, based on the client's goals, preferences and assessed needs within an individualised budget.

The Home Care Coordinator is responsible for superior customer service and the delivery of client focused care and services that effectively meets their individual needs, while promoting functional independence, wellness and lifestyles choices within a Consumer Directed Care (CDC) environment. The Home Care Coordinator will liaise with internal and external stakeholders to ensure positive client outcomes within resource/budget allocations.

About you:

Skills:

• Interpersonal skills.
• Written and oral communication skills.
• Customer service.
• Financial management, including budgets.
• Problem solving skills.
• Decision-making.
• Negotiation and influencing.
• Time, task and priority management.
• Conflict Resolution Skills.

Essential Requirements:

• Tertiary Qualification or equivalent experience in Aged care, Community. Services or a health related discipline.
• Experience in the provision of Coordination, Case Management and Care Planning.
• Understanding of current Aged Care Legislation, Aged Care Principles and Home Care Standards.
• Understanding of Consumer Directed Care (CDC).
• Computer literate (Word, Excel, email, internet, electronic client records).
• Current Driving Licence.
• Criminal History Screening (Undertaken by UPA).
• Senior First Aid and CPR Certificate.
• COVID-19 vaccination and current Influenza vaccination.

Benefits:

• $500 retention bonus.
• Uniform supplied.
• Friendly, supportive team.
• Ongoing training & development opportunities.
• Employee Assistance Program.
• Staff Wellness Program up to $200/year.

Interested 
Simply click on the ‘apply now’ button and submit your cover letter and resume for consideration.  For a confidential discussion or to obtain a copy of the position description, please email [email protected].  

To find out more about UPA of NSW, we invite you to visit our website at www.upa.org.au.    

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the UPA’s Recruitment Team at [email protected].