Hotel Manager

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Oaks Gold Coast Calypso Plaza Suites is currently seeking a highly skilled and professional Hotel Manager to lead our dynamic team. This is a fantastic opportunity to join Minor Hotels, an organisation experiencing significant growth with numerous exciting openings on the horizon. It presents an ideal chance for a dedicated individual to step into a key leadership role within a renowned property.

Reporting directly to a supportive and experienced Cluster General Manager, the successful candidate will be responsible for overseeing all aspects of hotel management, ensuring the seamless operation of daily activities, and maintaining high standards across all departments. This includes comprehensive oversight of hotel operations, maintenance, and strata management to deliver exceptional guest experiences while upholding the property's operational efficiency and financial performance.

About the role:

• You will draw on your passion, initiative, drive and strategic approach to deliver a great product for our guests
• Manage the day-to-day profitability, presentation and operation of the entire property
• Manage financial forecasting, rostering, and implementing promotions to increase sales
• Developing and managing the property team to reach their highest potential
• Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required

To be successful you will require the following experience:

• Extensive operational and financial management experience within a Hotel environment
• Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement
• Knowledge of body corporate and strata management, with experience in overseeing associated responsibilities and regulations.
• A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
• Demonstrated ability to develop and maintain solid working relationships with guests, owners and staff
• Excellent verbal, written and interpersonal communication skills
• Demonstrated commitment to continuous improvement and learning
• Ability to build, maintain and seek new opportunities / partnerships within the local market
• A positive and energetic attitude
• An infectious passion for delivering a memorable guest experience and creating loyalty of guests

Join our positive and vibrant team and be rewarded with these team benefits:  

• 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
• Access to Minor Hotels ANZ paid parental leave benefits
• 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
• Additional paid leave including Birthday and Study leave.
• Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.  
• NIB Insurance discounts  
• Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
• Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
• Discount on Furniture
• Wellbeing programs with Uprise (EAP)
• Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.