Housekeeping Supervisor

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels ANZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Minor Hotels is thrilled to announce the highly anticipated opening of Queens Wharf Residences, and we are searching for an enthusiastic and skilled Housekeeping Supervisor to join our team on a full-time basis.

The Housekeeping Supervisor will lead, train, and develop the housekeeping team, while assisting in the management of all housekeeping operations for the property, ensuring a high standard of cleanliness in rooms, public spaces, and common areas. 

Key Responsibilities Include:

• Ensure a high standard of cleanliness is maintained throughout the property in rooms, public spaces, and common areas.
• Build and nurture professional relationships with housekeeping staff members, clients, and all contractors.
• Supervise, train, and guide housekeeping team members, ensuring continuous improvement in cleaning standards and service quality.
• Support the housekeeping team in providing exceptional cleaning services to meet guest satisfaction.
• Oversee daily on-the-job training for cleaning employees to promote skill development and efficiency.
• Maintain accurate records of financial transactions, maintenance activities, and inventory levels.

Hourly rates: 

• Monday - Friday: $32.25 per hour + super 
• Saturday: $38.70 per hour + super 
• Sunday: $45.15 per hour + super

• Experience in the supervision of a housekeeping team
• Experience controlling and maintaining budgets, all operating supplies, replacements, and consumables
• Excellent communication and interpersonal skills
• Excellent time management and organisational skills
• Strong eye for detail, and ability to follow procedures and set the standard for cleanliness
• Exceptional leadership skills, with the ability to inspire and motivate a diverse team
• Availability to work a variety of shifts, including weekends and public holidays
• Previous experience in a similar role is highly regarded

Join our positive and vibrant team and be rewarded with these team benefits:  

• 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
• 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
• Access to Minor Hotels Australasia paid parental leave policy
• Additional paid leave including Birthday and Study leave
• Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.  
• NIB Insurance discounts  
• Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
• Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
• Discount on Furniture
• Wellbeing programs with Uprise (EAP)

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.