Housing Case Manager

Why this role matters  

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and support to adults, and families with accompanying children in the form of accommodation, case management, financial assistance, community connection and referral services.

About the role 

As a Housing Case Manager, this is your opportunity to advance the issue of homelessness within the Wimmera Southwest and to provide assessment, support, and case management for clients who are homeless or at risk of homelessness. This role may include providing back-up support to other Homelessness programs operating from the Horsham office sites, and travel and outreach support to surrounding LGAs.

Reporting to the Team Leader, this permanent part-time role offers 28.5 hours per week (0.75 FTE), located on-site in Horsham, VIC. 

Conditions

Compensation is in accordance with the SCHADS Award Level 5.

$53.43 – $55.85 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

How you will make an impact

• Conduct comprehensive client intake assessments, ensuring individuals are connected to appropriate information, support services and referral pathways
• Provide outreach support and attend alternative service locations as required to meet client needs and enhance engagement
• Deliver practical and emotional support through ongoing client engagement, developing holistic, strengths-based case plans that empower clients to achieve their goals
• Assist clients to make informed and sustainable housing decisions by developing realistic housing and exit plans, conducting exit interviews, and gathering client feedback
• Coordinate referrals to community services, day programs, training opportunities, vocational pathways, job networks and employment programs to promote independence and wellbeing
• Maintain accurate case notes, reports and data entry, participate in team meetings and continuous quality improvement (CQI) activities, and adhere to organisational policies, procedures and OHS requirement

What you will bring 

• A Tertiary qualification in Social Work or a related field and/or substantial experience 
• Experience in working with vulnerable people 
• A current Victorian Drivers Licence
• A current and valid Employee Working with Children’s Check

What we offer 

The Salvos offer eligible employees a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl. Fitness Passport 
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. 

Applications will close as soon as a suitable candidate is secured.  

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration