Housing Officer

• Permanent Full time| 35 hours per week
• Location: Hobart, Tasmania 7000
• Salary: $85,994 + Super + NFP salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Join a purpose-led organisation where every day brings the opportunity to change lives for the better. We are looking for a dedicated and empathetic professional to become part of our committed team, supporting people within our community who need it most.

In this impactful role, you will work directly with individuals and families to help them secure and sustain safe housing, empowering them to build stronger, more stable futures. Mission Australia Housing delivers social and affordable housing solutions that provide vulnerable Australians with the security of a quality home and the opportunity to actively engage in their communities.

This is a frontline, people-focused position that calls for excellent communication skills, emotional resilience, and a strong desire to continuously learn and improve. You’ll be welcomed into a supportive, inclusive environment where your contribution is valued and the positive outcomes of your work are seen every day.

Your key responsibilities will be to:

• Conducting all the arrangements to lease vacant properties quickly and effectively
• Work with tenants to assist and support them in maintaining their tenancies
• Carry out property inspections and complete the required property reports
• Prepare court/tribunal documents where necessary
• Ensure tenancy and property records are kept up to date and information recorded meets the organisations and Regulatory standards
• Maintain a strong KPI focus across a variety of performance areas
• Maintain positive relationships with external and internal stakeholders
• Actively contributes to developing and implementing strategies that connect tenants to additional support

Requirements for Success

• Demonstrated experience working with vulnerable client groups with strong people skills
• Knowledge of the Residential Tenancy Act would be preferred
• Previous experience working in the housing or social welfare sector would be preferred
• Strong experience with Microsoft Office products for reporting
• Excellent written and verbal communication skills
• Strong administrative experience and interpersonal skills
• Current Drivers’ Licence and valid WWVP

Before starting work with us, you will need to undertake a national police history check, qualifications, referee checks, and WWVP.  

Your benefits  

• Rewarding work – every day you know you’re making a real difference  
• Not-for-profit salary packaging, reducing your tax (details via AccessPay) 
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave

Our culture 

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.    

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]

How to apply   

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you