HR & Payroll Platform Owner

Hello. We’re Virgin Australia. We’re the airline that’s always done things a little different. Our way. The Virgin way. We’re on a mission to make flying better than ‘nice’. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety – in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

What you’ll be doing

Due to an internal promotion, our HR & Payroll Platform Owner role is now available. The objective of role is to champion HR and payroll systems, ensuring they are adequately supported and governed; and meet business needs. You will partner with business, IT and vendor stakeholders to drive improvements and resolve complex issues as they arise.

The work will involve a mix of stakeholder management, vendor management, delivering small system enhancement initiatives and business solutions all whilst being a part of the dynamic, inclusive and vibrant Technology department. To succeed, you will be flexible in your approach, be able to prioritise and handle the dynamic changes of the industry and build sustainable business and internal IT relationships.

• The HR and Payroll Platform Owner role will be responsible for all relevant technology related to the HR division and Payroll 
• This includes, but is not limited to knowledge of;
  • Oracle EBS (HR & Payroll modules)
  • Other HR/Payroll systems including (but not limited to) recruitment, learning management, staff benefit and employee survey systems
  • Integrations between HR & Payroll and other systems (functional)
  • End to end HR & Payroll processes
• Meet regularly with your allocated division’s relevant leaders and teams to understand their current and future business needs and translate these into technology requirements and solutions (current and roadmap)
• End to end understanding of how your allocated division is using their technology to ensure correct security and continuous improvement measures are achieved
• Work with your allocated divisions and technology support teams to quickly identify the cause of complex issues, assist with workarounds and resolution
• Proactively keep up to date on relevant product changes and regularly share new information with users, including impact assessments of change requests or enhancements 
• Build and maintain regular positive engagement with vendors and technology providers to develop successful working relationships that contribute to the effectiveness of your allocated divisions system support
• Ownership of small enhancement initiatives from understanding business need, engaging IT stakeholders to determine solution to coordinating delivery of solution through to completion
• Consult on larger technology projects ensuring these projects deliver technology solutions that meet business need considering your allocated division’s end to end systems and processes
• Ownership of ongoing or recurring issues associated with your allocated divisions systems to identify and drive problem management and process improvements with relevant support teams
• Manage and maintain relationship with 3rd party support partner
• Oversee outsourced support function for Oracle EBS
• Ensure support partner meets all agreed service delivery levels
• Ensure compliance and governance standards are adhered to
• Collaborate with HR & Payroll teams to define, estimate, manage and prioritise the ongoing roadmap for continual improvement
• Contribute to the establishment of strategic frameworks and standards
• Influence organisational culture
• Plan and manage budgets appropriate to portfolio

You’ll be great in this role if you…

• Tertiary qualifications in HR or Information Systems or equivalent experience in these functions in a similar role 
• 5+ years supporting business systems, with ideally at least 2+ years supporting HR & Payroll systems
• Strong communication and facilitation skills to engage and influence all stakeholders including managers and vendors (onshore and offshore)
• Strong understanding of compliance and governance principles
• Demonstrated experience with understanding and analysing business issues and translating them into business requirements and then into system solutions
• Experience supporting your allocated divisions systems in a large organisation
• Track record of identifying opportunities for continuous improvement and delivering effective change
• Experience producing documents for communication to a broad audience and levels of the organisation
• Strong understanding of IT governance and systems including integrations and impacts

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
• A flexible, hybrid work style. Work from home or the office, adapt your location to suit your style and needs
• One of Brisbane’s most admired head office locations, with South Bank train station, a supermarket, pharmacy, and lunch options downstairs plus a 5-minute walk to the Busway, a rooftop restaurant and onsite gym (with a low membership fee) and South Bank Parklands just across the road
• Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
• Cheaper hospitality, retail, technology, beauty and wellness services
• Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
• ‘Dress for Your Day’ – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

When everyone is included, everyone wins

We’re all individuals. And we love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

Ready to apply?

We’re ready to hear from you. Apply now.