Human Resources Manager

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Tasmania, Hobart

Hotel: Hobart (HBAHO), 110 Liverpool Street

Crowne Plaza Hobart are on a mission to find a contemporary HR Manager able to work between the needs of operational HR while keeping sight on the bigger picture. If you are confident, positive, inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.

A true generalist role, this is a fantastic opportunity for an experienced and talented HR professional looking be energised by a great team and a world of opportunity. Supported by a fabulous HR Coordinator, and reporting directly to the General Manager, you’ll drive HR and initiatives associated with the entire employee lifecycle. As a member of the hotel executive, your brand of leadership will inspire and promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the Crowne Plaza brand to life.

Working closely with our people leaders, you’ll be coach to the General Manager and leadership team on all people-related issues… and they love it!

Your Day to Day

• Coaching and developing our people leaders
• Overseeing the recruitment and onboarding of new colleagues
• Ensure the hotel has the right people, in the right numbers, with the right skills, working the right hours to deliver awesome guest experiences
• Managing the systems and relationships to ensure our people are paid correctly and on time
• Managing and promptly resolving staff queries related to everything from payroll to workplace relations
• Coaching managers to resolve performance issues and workplace incidents
• Plan and manage initiatives related to the IHG people calendar such as celebrations, recognition, engagement and wellbeing
• Developing and managing the role out of training initiatives
• We work as a team and every now and then you’ll find yourself somewhere in the hotel getting to know the business at an operational level.

About you

• Min 3 years’ experience in a senior HR Role - this role could well suit an experienced BP working in a larger organisation, looking to take on a HRM role.
• Well-developed coaching skills
• Excellent time management and organisational skills, underpinned by a mature EQ
• Experience managing a broad HR remit, including the interpretation and application of Awards
• Developed business acumen to understand budgets, forecasting, workforce planning and customer satisfaction
• Refined judgement, reasoning, relationship, and critical thinking skills
• An inquiring mind, with a willingness to ask the hard questions and try new things
• You have full working rights in Australia

What you can expect from us

We are happy to say this is possibly one of the best HR gigs going in Hobart (this is what the outgoing HR Manager has told us). You can expect an industry competitive salary that rewards all your hard work and a wide range of benefits including:

• Staff meals and (proper) coffee provided
• A day off for your birthday, that is in addition to your leave
• Reasonable dry cleaning
• Generous food and room discounts and benefits at IHG hotels worldwide.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants, and we promote a culture of trust, support, and acceptance.

If you have questions and would like to have a confidential chat about the role, please contact Suellen Taylor on [email protected] or call 0404 291 836. We know that talented people are in hot demand so we run a rolling recruitment process with applications assessed as they are received.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our people philosophy is simple:

• Room to belong
• Room to grow
• Room to make a difference

Crowne Plaza Hobart are on a mission to find a contemporary HR Manager able to work between the needs of operational HR while keeping sight on the bigger picture. If you are confident, positive, inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza.

A true generalist role, this is a fantastic opportunity for an experienced and talented HR professional looking be energised by a great team and a world of opportunity. Supported by a fabulous HR Coordinator, and reporting directly to the General Manager, you’ll drive HR and initiatives associated with the entire employee lifecycle. As a member of the hotel executive, your brand of leadership will inspire and promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the Crowne Plaza brand to life.

Working closely with our people leaders, you’ll be coach to the General Manager and leadership team on all people-related issues… and they love it!

Your Day to Day

• Coaching and developing our people leaders
• Overseeing the recruitment and onboarding of new colleagues
• Ensure the hotel has the right people, in the right numbers, with the right skills, working the right hours to deliver awesome guest experiences
• Managing the systems and relationships to ensure our people are paid correctly and on time
• Managing and promptly resolving staff queries related to everything from payroll to workplace relations
• Coaching managers to resolve performance issues and workplace incidents
• Plan and manage initiatives related to the IHG people calendar such as celebrations, recognition, engagement and wellbeing
• Developing and managing the role out of training initiatives
• We work as a team and every now and then you’ll find yourself somewhere in the hotel getting to know the business at an operational level.

About you

• Min 3 years’ experience in a senior HR Role - this role could well suit an experienced BP working in a larger organisation, looking to take on a HRM role.
• Well-developed coaching skills
• Excellent time management and organisational skills, underpinned by a mature EQ
• Experience managing a broad HR remit, including the interpretation and application of Awards
• Developed business acumen to understand budgets, forecasting, workforce planning and customer satisfaction
• Refined judgement, reasoning, relationship, and critical thinking skills
• An inquiring mind, with a willingness to ask the hard questions and try new things
• You have full working rights in Australia

What you can expect from us

We are happy to say this is possibly one of the best HR gigs going in Hobart (this is what the outgoing HR Manager has told us). You can expect an industry competitive salary that rewards all your hard work and a wide range of benefits including:

• Staff meals and (proper) coffee provided
• A day off for your birthday, that is in addition to your leave
• Reasonable dry cleaning
• Generous food and room discounts and benefits at IHG hotels worldwide.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants, and we promote a culture of trust, support, and acceptance.

If you have questions and would like to have a confidential chat about the role, please contact Suellen Taylor on [email protected] or call 0404 291 836. We know that talented people are in hot demand so we run a rolling recruitment process with applications assessed as they are received.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike. Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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