ICT School Support Officer

About CEM

Christian Education Ministries (CEM) is a protestant non-denominational, Christian Education organisation, whose mission is to develop each and every student to be equipped spiritually, academically, socially and physically to flourish into their full potential, and be a positive influence on the world around them. CEM is wholeheartedly committed to excellence in education so that students are “well known, well loved, and well taught” by dedicated trained Christian staff.

CEM is a growing network, with 17 schools (including the Australian Christian College schools) and 3 early learning centres, in 5 states, and is also the largest non-government Distance Education and home schooling provider in Australia.

About the Role

If you're looking to advance your ICT skills, work across a diversity of technologies and acquire more expertise as you go, then you're invited to consider this exciting opportunity. CEM pioneers many unique and best of breed technologies you will gain exposure and experience with.

The ICT School Support Officer Role contributes to the overall mission of CEM by supporting and maintaining the ICT needs of Australian Christian College - Moreton - a growing Christian P-12 school with over 1000 students enrolled on campus and over 1,200 distance education students across Queensland.

The role will be based on-campus at Australian Christian College - Moreton, providing onsite support to the students and staff, reporting directly to the Group ICT Manager.  

This full-time role will commence as soon as possible.

A typical week in this role would include:

• Providing general support to end-users and solving their computing problems in a timely manner or effectively triaging their issues
• Supporting software and applications, telecommunications and data services for the school.
• Assisting in maintaining CEM’s ICT infrastructure, equipment and facilities.
• Management of user accounts within the various online learning platforms.
• Providing ICT support to the Group ICT Manager across the CEM Group.

• You’ll be comfortable with our key end-user systems:
• Google Suite
• Apple Mac and iOS
• Microsoft
• Canvas
• Jamf
• And our key back-end systems: 
• Microsoft Windows Server
• Linux Server
• Aruba LAN/WAN/Wireless Networking and Telecommunications 
• You’re solutions-focused and have an ability to complete multiple tasks on tight deadlines.
• You’ll have excellent interpersonal relationship and communication skills.
• You’ll have the ability to work independently and also within a team to produce excellent outcomes.
• Servant heart, vibrant Christian faith, and are actively involved in your local church
• Hold and maintain a valid Working with Children Check.

CEM employees can access a range of staff benefits, including:

• Great role for someone looking to advance their IT career in the education sector.
• EAP program with free counselling sessions
• Employee benefits program with 15-50% off leading retail brands
• Salary sacrificing & packaging options.
• Grow in your faith, skills and experience.
• Being part of an authentic faith community that shares regular devotions and prayer.