ICT Support Officer

Company : Hays

Job Type : Full Time

Melbourne

Number of Applicants

000+

Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - ICT Support Officer

IT Support | Win 11 upgrade | IOS The primary objective of this role is to provide ongoing service desk support to client's staff and supports IT projects and initiatives. The role is to work in a project that's rolling out new iPhones and Windows 11 laptops upgrade. The position also provides high quality website, intranet and portal administration support to stakeholders and external clients and adding value to the Clients web assets through researching and recommending new technologies and trends focusing on market changes.
Key accountabilities:

Provide timely, professional and proactive 1st and 2nd level IT service desk support to staff by logging and managing calls made to the service desk ticketing system.

Identify and escalate incidents or call patterns to ensure preventative measures can be taken.

Create new user accounts in Windows, Exchange and other business applications, and set up PC's, telephones and other equipment for new staff.

Assist in the management and maintenance of office equipment such as printers, photocopiers, fax machines, scanners, Audio Visual equipment laptops and projectors.

Assist other IT team members to research and resolve IT problems;

Other duties and projects as required

#2993971

Original job ICT Support Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Apply Now

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to ICT Support Officer Jobs with your AI JobCopilot

Auto-Apply with AI

Similar ICT Support Officer Jobs in Australia

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

ICT Support Officer

Job Description - ICT Support Officer

Similar ICT Support Officer Jobs in Australia

Mobile Apps