ICT Systems Administrator

About us:

Headquartered in Melbourne CBD, Hanwha Defense Australia was established in 2019 with an initial focus on Land Systems. The company has been selected as the contractor to supply Land 8116, and now Land 400 Phase 3, the latter of which is the Australian Army’s largest ever acquisition program to date.

Hanwha Defense Australia is a subsidiary of Hanwha Corporation which has grown to be the largest and most influential defence corporation in South Korea.

Your new role:

The ICT Systems Administrator is responsible for the implementation, administration, and day-to-day maintenance of Hanwha Defence Australia (HDA) ICT systems.  Responsibilities include performing the day-to-day maintenance of on-premise or cloud systems (SaaS & IaaS), developing and maintaining SOEs for HDA staff and evaluating and implementing new technologies for use in the business, whilst also supporting end users as required.

Your primary areas of responsibility:

• Undertake systems engineering activities including requirements analysis and management, system safety, integration, configuration audits, verification and validation activities.
• Ensure all systems, platforms and applications are compliant with and operating to relevant security and data protection standards.
• Assist in maintaining a high level of system availability (per SLAs) and create a positive customer experience.
• Investigate and provide technical advice on the implementation of new technologies and systems as required.
• Work with the ICT Infrastructure Lead & broader ICT team to support & enhance operational ICT infrastructure.
• Develop and maintain systems and processes for the efficient rollout of software and configuration across the companies’ computer systems.
• Provide technical support for end-users in a timely fashion, including managing ICT requests received in the ICT service management system.

About you:

As an ideal candidate, you will have:

• Proven ability to effectively manage relationships and positively resolve disputes with internal/external stakeholders. 
• Excellent written and verbal communication skills.
• Proactive individual who is team-focused. 
• A technical and logical thought process with a high level of problem-solving skillset.
• An ability to prioritise and the capacity to stick to strict deadlines.
• High level of attention to detail with an analytical approach.

Qualifications:

• Bachelor’s degree in IT, Computer Science, or other tertiary qualification in a relevant field.
• Relevant industry certifications (i.e., Microsoft, Cisco, ITIL)

Experience:    

• Previous experience working in a Systems Administrator role.
• Demonstrated skillset administering the Microsoft 365 cloud suite & Azure (highly desirable).
• Other cloud experience (IaaS, PaaS & SaaS), with AWS (highly desirable).
• Demonstrated skillset across MS Office applications, Windows desktop operating systems & other common end-user & office technology, in both initial deployment & ongoing end-user.
• Defence industry experience is highly preferred.

Eligibility

• To be successful in this role, you will need to be eligible to obtain an Australian Government Security clearance (you must be an Australian Citizen). 
• Eligibility criteria can be found at http://www.defence.gov.au/agsva

What we can offer you

• 9 Day fortnight
• Private Health Insurance benefits available 
• Competitive salaries
• Flexible Working arrangements
• Paid Parental Leave
• Defence Reservist Leave
• Professional Development 
• Health & Wellbeing Platform including an Employee Assistance Program

Hanwha Defense Australia looks for people who can embrace our three core values of ‘Challenge, Dedication, and Integrity’ that were established in the spirit of Trust and Loyalty. If you want to work with us on this exciting journey, now is the time to join.   

Hanwha Defense Australia is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islanders to apply. We also welcome applications from individuals with culturally diverse backgrounds.

We are a proud supporter of the Veterans' Employment Program and welcomes the interest of ex-service members, veterans and their families.