Inbound Sales Consultant

TSA have been partnered with Telstra for over 25 years, we pride ourselves on providing positive and memorable customer experiences. Our business has been built from passionate customer service and sales people, and we are continuing to grow and expand our team in Perth. 

This is an exciting opportunity for you to put your sales skills to the test and have the ability to achieve potential earnings over $80,000 in your first year and over $160,000 in your second.

Job Description

Being part of the team means: 

• Unlimited earnings : Start on a $52,000 base + super, with uncapped commissions paid fortnightly and realistic sales targets, first year easily earning an OTE of $80k+. Our high performers are earning closer to $190k 
• Join a supportive team environment : Work with managers and senior team members all driven to help you succeed. 
• Supportive Environment: You’re supporting small business success across Australia, selling a solution that small business owners desperately need! 
• Great working hours : 6am-5pm (5am-4pm when DST), no nights or weekend work! 
• Benefits: Yearly retention bonus, awards, prizes, and discounts on health insurance, gyms and other company discounts 
• Achievable commission structure : most earning commission in the first 4 weeks! 
• Life at TSA: Regular social gatherings and ongoing professional development activities, career progression and Training 
• Work Life Balance : After 6 months and when you've practised what we teach, you can work from home 2 days per week 

Qualifications

What you'll do:

• Answer inbound calls from small business owners where you will represent, promote and sell a wide range of Telstra products and services. 
• Provide expert advice on Telstra products and services that best suit their needs and lifestyle 
• Provide empathy and understanding to your customers through effective communication skills
• Take ownership, withhold confidence in your ability to de-escalate any customer grievances 
• Be available when our customers need us, flex to the hours that are required 

What makes you perfect for this role: 

• Excellent communication skills, ability to listen, empathise, respect and enjoy general chit chat!
• Strong computer literacy and multi-tasking skills (You will need to navigate multiple systems while on the phone)
• Self motivated (Keen to push yourself to the next stage)
• Open to learning new skills, implementing them and celebrating your wins 
• Withhold resilience, and mechanisms to allow you to perform at your best 
• You have a solution based mind-set, always ready to resolve a problem 
• Have a fixed internet connection and suitable work from home set-up
• Availability to work Monday - Friday 5am - 4pm (7.6 hr shifts)

If you're ready to take the next step and build a career in a vibrant workplace while earning uncapped commission, we want to hear from you!! Submit your application and you will hear from our recruitment team very soon!!

Additional Information

Want to know more? Check out our social media pages:

• Website: 
• Instagram: tsa_group_
• LinkedIn: