Infrastructure Delivery Lead

Job description:  Infrastructure Delivery Lead

The Technical Infrastructure Delivery Lead is responsible for the
end -to -end delivery, governance, operational management, and transformation of
enterprise infrastructure services.

The successful candidate will lead large -scale infrastructure programs,
including Data Centre (DC) migrations, infrastructure modernization, cloud and
hybrid platform initiatives, disaster recovery, cyber security, operational
support, and service transformation programs. The role acts as the primary
liaison between customer stakeholders, infrastructure teams, vendors, and
executive leadership to ensure successful delivery and operational excellence.

This position is ideally suited to an experienced Infrastructure
Delivery Manager or Datacentre Technology Lead with proven experience
delivering infrastructure services within large enterprise environments.

Mandatory Experience

Essential

• Minimum 12+ years of Infrastructure
  Services and Technology Delivery experience.
  
• Minimum 5+ years leading enterprise
  infrastructure delivery teams.
  
• Proven experience delivering large -scale
  Data Centre Migration programs (Mandatory).
  
• Proven experience managing complex infrastructure
  transformation initiatives.
  
• Experience supporting mission -critical
  enterprise platforms.
  
• Strong experience across Infrastructure
  Operations and Managed Services environments.
  
• Experience managing multi -vendor
  delivery ecosystems.
  
• Experience working within Utilities,
  Government, Banking, Healthcare, Telecommunications, or other highly
  regulated industries.
  
• Strong customer -facing and executive
  stakeholder management experience.
  
• Australian Citizenship (Mandatory).
  
• Sydney -based or willing to relocate to
  Sydney (Mandatory).
  

Highly Desirable

• GovDC migration experience.
  
• Government or Critical Infrastructure
  sector experience.
  
• Hybrid Cloud and Cloud Transformation
  experience.
  
• Experience transitioning services
  between providers or datacentres.
  
• Service Delivery leadership within large
  Managed Services engagements.
  

Technical Skills

Infrastructure

• Windows Server
  
• Linux (RHEL)
  
• VMware
  
• Storage Platforms
  
• Enterprise Backup Solutions
  
• Network Infrastructure
  
• Load Balancers
  
• Citrix
  
• Compute Platforms
  

Cloud & Automation

• Microsoft Azure
  
• Hybrid Cloud
  
• Infrastructure Automation
  
• Monitoring & Observability Platforms
  
• AIOps Platforms
  

Service Management

• ITIL Service Management
  
• ServiceNow
  
• Incident, Change & Problem
  Management
  
• CMDB & Asset Management
  

Security

• Infrastructure Security
  
• Vulnerability Management
  
• Security Operations
  
• Disaster Recovery & Business
  Continuity
  

Qualifications

Mandatory

• Bachelor's Degree in Information
  Technology, Engineering, Computer Science, or related discipline.
  

Preferred

• ITIL Foundation / ITIL Expert
  
• Microsoft Azure Certifications
  
• VMware Certifications
  
• PMP / PRINCE2 Certification
  
• TOGAF or Infrastructure Architecture
  Certifications
  

Key Responsibilities

Infrastructure Delivery Leadership

• Lead end -to -end delivery of enterprise
  infrastructure services.
  
• Manage infrastructure operations
  covering compute, storage, backup, virtualization, network, security,
  monitoring, and workplace services.
  
• Drive service excellence aligned to
  contracted SLAs, KPIs, availability, and performance targets.
  
• Establish delivery governance, executive
  reporting, risk management, and continual service improvement frameworks.
  
• Manage onshore and offshore delivery
  teams and ensure alignment with customer business objectives.
  

Data Centre Migration & Infrastructure
Transformation (Mandatory)

• Lead large -scale Data Centre migration
  programs from planning through post -migration stabilization.
  
• Develop migration strategies covering
  physical, virtual, cloud, and hybrid environments.
  
• Manage infrastructure migration
  assessments, architecture reviews, planning workshops, migration runbooks,
  cutover execution, and hypercare activities.
  
• Coordinate application, infrastructure,
  security, vendor, and business teams during migration initiatives.
  
• Manage infrastructure transformation
  programs involving datacentre consolidation, modernization, and cloud
  adoption.
  
• Lead RAID management, dependency
  tracking, business continuity planning, and migration risk mitigation.
  
• Drive successful migration outcomes with
  minimal business disruption.
  

Infrastructure Architecture & Governance

• Review and approve infrastructure
  architecture and design artefacts.
  
• Ensure solutions meet security,
  performance, resilience, scalability, and compliance requirements.
  
• Support infrastructure roadmaps and
  technology modernization initiatives.
  
• Collaborate with enterprise architects,
  security teams, and technology partners.
  

Service Management & Operations

• Lead Incident, Problem, Change,
  Capacity, Availability, Configuration, and Service Request Management
  processes.
  
• Ensure operational readiness for project
  and transformation initiatives.
  
• Drive observability, monitoring,
  automation, and AIOps adoption.
  
• Lead Disaster Recovery planning,
  testing, and recovery exercises.
  
• Ensure operational stability of critical
  business systems.
  

Security & Compliance

• Ensure infrastructure services comply
  with organizational security standards and customer requirements.
  
• Partner with cyber security teams to
  manage vulnerabilities, patching, remediation, and compliance activities.
  
• Support security audits and regulatory
  obligations.
  
• Promote Security by Design principles
  across all infrastructure projects.
  

Vendor & Stakeholder Management

• Build trusted relationships with
  customer executives and technology stakeholders.
  
• Lead infrastructure governance and
  steering committee discussions.
  
• Manage third -party suppliers, cloud
  providers, datacentre providers, and managed service partners.
  
• Provide executive -level communication on
  delivery status, risks, and transformation outcomes.
  

Team Leadership

• Lead a multidisciplinary infrastructure
  team comprising:
  

• Windows Server SMEs
  
• Linux SMEs
  
• VMware Specialists
  
• Network Engineers
  
• Security Specialists
  
• Storage & Backup SMEs
  
• Service Management Professionals
  
• Cloud & Automation Engineers
  

• Mentor and develop technical leadership
  capability.
  
• Drive workforce planning, succession
  planning, and capability uplift initiatives.