Injury Management Specialist

Looking for a career where you can truly make a difference? Join a team that’s dedicated to empowering individuals to regain their independence and reach their full potential.

We don’t just support our clients—we invest in our team, providing opportunities for professional growth, career progression, and overall well-being. If you’re committed to delivering exceptional care and want to grow in a workplace that values your success, we’d love to have you on board

As an Injury Management Specialist, you will be instrumental in supporting the recovery and rehabilitation of workers from some of our largest clients. Leveraging your industry expertise and strong professional presence, you will provide specialised services and implement strategic initiatives to achieve the best possible health and return-to-work outcomes

As a valued team member, your responsibilities will include:

• Maintain quality across customer as per SLA requirements in regard to rates, costs and durations
• Implement services as per Customer SLAs
• Coach team members to undertake work in accordance with customer requirements
• Complete internal and external customer critical case reviews to drive strategy and good rehab on all claims
• Represent Kairros at public forums and on various committees as required

What you’ll bring to the role:

• Qualifications and relevant professional registration in Occupational Therapy, Physiotherapy, Exercise Physiology, Chiropractor, Psychology or Rehabilitation Counselling (AHPRA, ESSA, ASORC, RCAA)
• 2+ years occupational rehabilitation industry experience and ability to strategically manage of a portfolio
• Specialist knowledge and skillset with a solid reputation and profile within the industry 
• An inclusive and integrative attitude towards engaging with the many diverse cultural groups that make up the society in which we live and work
• Customer service orientation with experience managing customer service agreements
• Demonstrated ability to independently generate referrals and build portfolio
• Strong communication and interpersonal skills with experience training, coaching and developing others
• Willingness to travel (car and license essential)

What we offer you:

At Kairros you will be part of a uniquely trained and experienced team, all our members undergo significant cultural awareness training to support them to support our clients, to achieve equitable recovery for all.

What makes Kairros a great place to work is:

• Guaranteed flexible working arrangements
• Tailored incentive program
• Financial benefits – including incentive bonus scheme, novated lease, referral bonuses, corporate health programs & Fitness Passport
• Advancement of your career through professional development
• Relocation opportunities
• The opportunity to impact growth of the business unit and to lead this growth

Click on the APPLY button or please contact Lauren Yau to have a confidential discussion about the role on [email protected] or on 0477 576 099 quoting Ref REF7063M

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.