Inside Sales Account Executive, Melbourne

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

Square is looking for an Account Executive with a positive and winning attitude to join our Sales Team. Your entrepreneurial spirit and passion for problem-solving will help you find opportunities for Square to help merchants grow. In addition, your extraordinary communication skills help you connect with customers by email, phone, Google Meet and social - quickly establishing trust and relationships, and building value throughout the sales process.

You Will

• Lead the charge in introducing Square to SMB merchants in Australia


• Oversee the sales cycle from prospect to close and partner with other teams to ensure successful onboarding


• Close inbound leads, but also use  a range of channels to generate leads such as cold calling, old marketing leads and referrals to achieve and exceed quarterly  sales goals.


• Undertake high sales activity and consistently meet call volume and pipeline targets. 


• Understand the goals and pain points of our customers and approach each conversation with a consultative approach


• Be proficient in value-selling methodology 


• Be able to tailor a pitch or demo based on intel gathered in discovery


• Partner with Onboarding, Customer Success, Product and Marketing teams to ensure our solutions meet the needs of the market


• Use your prior sales experience to inform a creative go-to-market strategy

You Have

• 1+ years of experience in a closing sales role


• Experience or an interest in helping SMB sellers 


• Experience exceeding sales targets


• A growth mindset to continuously learn and grow in your role


• A structured thought process, with the ability to assess business opportunities and read prospective buyers


• The ability to gather support from internal experts and external partners to position Square against our competitors


• Genuine curiosity about people,  business, and can inspire passion in others


• Interest in implementing feedback, and dedication to the improvement of your craft


• Tenacity and an ability to adapt to new situations quickly and think on your feet


• Excellent collaboration and communication skills that help you connect with customers by email and phone - quickly establishing trust and partnership deals


• Great time management skills and ability to prioritise effectively. 

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to identity or other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Block is a globally distributed company and this role will require working with other employees in multiple time zones. You may be required to perform work outside of normal business as part of this role