Inside Sales Development Representative

Inside Sales is a vital part of each sales team. We are the first point of contact for new clients. We provide resources for various regions globally. Our role includes assisting with project details and generating new business.

Your Role: 

• Prospecting for new business by cold calling and generating new leads.
• Qualifying all existing leads in Salesforce and all the lead databases and resources set forth by the Inside Sales Manager that may be generated from sales, trade shows, tele-sales, marketing, referrals, partners, website, consultants, and call campaigns.
• Schedule, coordinate and promote demo webinars in your assigned region as directed by the Inside Sales Manager.
• Meet or exceed quarterly and annual performance objectives for your assigned territory.
• Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
• Educate customers on respective business processes and procedures and proactively continue to understand products & solutions.
• Demonstrate active listening and consultative selling skills when promoting additional products and services.
• Display strong verbal communication skills through daily customer interaction.
• Exercise multi-tasking skills when managing multiple systems and applications during customer interaction.
• Utilize internal business tools and applications to effectively qualify and resolve the customer’s issues. This involves multi-tasking between systems while interacting with the customer.
• Additional Knowledge/Skills:  
• Proactively utilize strong problem-solving skills to deliver customer-focused solutions.
• Educate customers on respective business processes and procedures and proactively continue to understand products & solutions.
• Demonstrate active listening and consultative selling skills when promoting additional products and services.
• Display strong verbal communication skills through daily customer interaction.
• Exercise multi-tasking skills when managing multiple systems and applications during customer interaction.
• Utilize internal business tools and applications to effectively qualify and resolve the customer’s issues. This involves multi-tasking between systems while interacting with the customer.

Basic Requirements

• Education and Qualifications
• One or more years of experience within an Inside Sales organization
• Preferred experience with technology sales, cold calling, and webinars
• Preferred Salesforce CRM and Outreach tool experience
• Some travel may be required during the execution of the duties
• Proven sales achievement in a remote selling environment a PLUS
• Experience developing collaborative relationships
• Proficient computer skills with emphasis on Windows or Google based applications

Experience 

• One or more years of experience within an Inside Sales organization
• Personal Attributes
• Customer focused; detail oriented
• Ability to maintain a positive attitude in a high stress/fast-paced work environment
• Confident individual who is willing to assume responsibility
• Self-motivated with a high degree of drive, grit and determination
• Strong individual contributor and team player
• Adaptive and flexible (changing technologies, processes, environments)  

Salary: 75,000

Location: Melbourne CBD

Closing Date: 11th of July 2024