Installation Consultant - Innovative Company

At Hays Enterprise Solutions, our mission is to help organisations thrive by supporting their workforce needs. We partner with over thirty large organisations across Australia and New Zealand providing tailored solutions to ensure our clients have unrivalled access to top talent and unique market insights to build their evolving workforces.

This is a One-year Max term opportunity with flexible working arrangements.

Please note that this a Level 2/ Level 3 / Level 4 IT support role. 

How you’ll make an impact

• Responsible for the completion of installation and consulting activities.
• Ability to Follow project plans tasks and due dates.
• Facilitate internal and external training courses for assigned modules, onsite and remotely.
• Manage resolution of second level support issues.
• Maintenance of User and Quick Reference documentation in line with Release schedule.
• Coach new/other team members for undertaking of Mentor Programs as requested by Manager or Team Lead.
• Undertake creation and maintenance of eLearning.

What are we looking for?

• Experience setting up, supporting or part of a team using an ERP or other business application.
• Ability to travel – potentially required to be away for up to 10 days at a time. Travelling is an exciting part of the role & engaging with customers nationally & internationally spending time with interesting townships and people.
• Excellent time management, organizational, problem solving and analytical skills.
• Experience working in an automotive dealership preferred.
• Excellent written and verbal communication.
• Professional presence, presentation, and public speaking skills.
• Strong aptitude for technology and ability/desire to learn new software.
• Proficient with Microsoft Office (PPT, Word, Excel).