Instructional Designer (12 Month Contract) - Start Immediately

We're seeking an Instructional Designer to join our Learning & Development Operations team in a newly created role.

In this role, you will craft engaging and effective training materials aimed at enhancing operational performance throughout the organisation. This is a unique opportunity to contribute to meaningful change and drive continuous improvement across our organisation.

As an Instructional Designer, you will be responsible for:

Analysis and Collaboration:

• Conduct comprehensive needs assessments with stakeholders, including subject matter experts, department heads, and regulatory compliance officers, to identify training objectives and areas for improvement
• Collaborate closely with the L&D Consultant and Operation Change and Transformation Manager, to ensure training initiatives are aligned with organisational goals and regulatory requirements

Design and Development:

• Conceptualise and develop engaging training materials, including e-learning modules, instructor-led sessions, and job aids, applying instructional design principles and adult learning theory
• Ensure that training content is tailored to diverse learner preferences, operational processes, and compliance mandates within the life insurance industry

Content Creation:

• Create dynamic multimedia content, such as videos, simulations, and interactive exercises, to enhance learner engagement and retention while maintaining compliance with regulatory requirements and industry standards

Alignment and Compliance:

• Ensure that training programs are aligned with operational processes, compliance mandates, and organisational objectives to enhance effectiveness and meet regulatory requirements specific to the life insurance sector
• Stay informed about regulatory changes and industry trends relevant to the life insurance sector, updating training materials as needed, to ensure compliance and relevance.

Evaluation and Improvement:

• Evaluate the effectiveness of training programs through assessments, feedback channels, and performance metrics
• Identify opportunities for improvement and innovation, collaborating with stakeholders to enhance learning outcomes continually

Skills Required:

• Preferably 5+ years of experience in instructional design within Insurance and/or Financial Services
• Proficient in instructional design using e-learning authoring tools like Articulate Storyline and Adobe Captivate
• Creative ability to craft engaging learning experiences
• Meticulous attention to detail in refining training materials for accuracy and clarity
• Flexible to adapt instructional strategies based on feedback and emerging trends
• Dedicated to understanding learner and stakeholder needs for effective training solutions
• Capable of conducting train-the-trainer sessions to upskill business roles
• Strong project management skills to handle multiple projects and deliver quality training materials on time
• Excellent verbal and written communication skills for clear conveyance of complex information to diverse audiences
• Proficient in engaging stakeholders at all organisational levels with strong collaboration and teamwork skills
• Analytical thinking to evaluate training program effectiveness and drive data-driven improvements

Why us?

Workplace flexibility - We have a hybrid working model to give you the support you need to help balance your career with the things that make your life rich - such as family, health and doing the things you love.

Some of our benefits include:

• Workplace Flexibility: Hybrid remote-working model
• Employee Referral Program: Earn $1,000 for successfully referring a friend
• Extended Parental Leave: 16 weeks paid Parental leave cover
• Additional Leave: We offer an additional full week of annual leave for eligible employees
• Volunteer Day: 2 days of paid leave annually for community volunteering
• IPAC Rewards: Extensive rewards program with discounts and cash-back deals at 350+ retailers
• Employee Assistance: Free and confidential counselling services for employees and their families
• Study Assistance: Financial support and time off for approved learning and exams