Integration Analyst (Insurance)

We are seeking a highly skilled Business Analyst / Integration Analyst with strong experience in Property & Casualty (P&C) insurance, SaaS technology ecosystems, API and webhook-driven integrations, and data migration initiatives. This role will serve as a functional and technical bridge between our clients, product teams, engineering teams, and implementation partners—ensuring that business requirements are fully understood, well-documented, and translated into scalable, high-quality solutions.

The ideal candidate has hands-on experience working with modern cloud platforms, complex systems integrations, and insurance domain workflows. You will play a critical role in designing integration patterns, defining business logic, supporting data mapping/migration projects, and leading requirements throughout the full project lifecycle.

Key Responsibilities

Integration Analysis & Documentation

• Assist in documenting integration workflows, field mappings, payload structures, and error-handling requirements under the direction of the Senior Analyst.
• Review API documentation, webhook configurations, and event-driven specifications to support integration design and client guidance.
• Help prepare functional integration specifications, sequence diagrams, and technical documentation for engineering and implementation teams.
• Support clients in understanding API usage, authentication methods, rate limits, and integration best practices.
•  Use tools such as Postman and Swagger/OpenAPI to validate and trace API behavior during integration testing.

Data Migration Analysis & Documentation

•  Lead data discovery and profiling activities—reading and interpreting legacy data structures, identifying data quality issues, and documenting migration scope and complexity.
•  Build and maintain detailed data mapping documents that define source-to-target field relationships, transformation rules, data type conversions, and handling of null or invalid values.
• Translate mapping analysis into clear validation criteria and reconciliation checklists for use during mock conversions and UAT cycles.
• Execute test scripts and data reconciliation queries during mock conversion cycles, documenting results and surfacing discrepancies for resolution.
• Support post-migration data audits by querying target datasets and validating record counts, field accuracy, and transformation outcomes against defined expectations.
• Document migration cutover plans and coordinate with data engineering teams during execution phases.

Requirements & Functional Analysis

•  Participate in requirements elicitation sessions with clients and internal stakeholders to capture integration and data migration needs.
• Assist in translating business requirements into user stories, acceptance criteria, and functional specifications.
• Conduct gap analysis between client requirements and platform capabilities, documenting findings for Senior Analyst review.
• Maintain and update requirements documentation and change request logs throughout the project lifecycle.

Project Support & Cross-Functional Collaboration

•  Partner closely with the Senior Business Analyst / Integration Analyst, engineering, QA, and implementation teams to ensure documentation accuracy and project alignment.
• Support QA teams by contributing to test case development and validating functional outcomes against defined acceptance criteria.
• Assist with client training and onboarding activities related to integration and migration deliverables.

Required Qualifications

• 5–8+ years of experience as a business analyst, data analyst, systems analyst, or implementation analyst in a SaaS or technology organization. 
• Hands-on experience with P&C insurance systems, ideally across policy administration, claims, underwriting, or billing.
• Strong understanding of SaaS architectures and cloud-based technologies.
• Deep experience with API integrations (REST/JSON), webhooks, and event-driven systems.
• Demonstrated expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation.
• Ability to read/use API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools.
• Skilled in writing clear functional specs, user stories, sequence diagrams, and workflow documentation.
• Proficient with SQL or basic data querying for validation/troubleshooting.
• Excellent communication, stakeholder management, and presentation skills.

Preferred Qualifications

• Experience with modern P&C PAS, claims, or billing platforms
• Exposure to integration middleware tools.
• Background in Agile/Scrum methodologies.
• Familiarity with cybersecurity, IAM/OAuth, SSO, and audit/compliance considerations.
• Exposure to integration middleware or iPaaS tools.
• Experience with diagramming and documentation tools such as Lucidchart, Visio, or Confluence.
• Insurance certifications (AINS, CPCU, etc.) are a plus.

Why Join Five Sigma?

You’ll help shape the future of claims handling at a moment when AI is redefining the industry. As part of a small, high-performing product team, you will have meaningful ownership, direct customer impact, and the opportunity to build an industry-changing AI product from the inside out