Internal Sales Administrator/Customer Service - Urgent

Internal Sales Administrator/Customer Service

WT Sports and Recognition Pty Ltd

North Parramatta, Sydney NSW

Client & Sales Administration

Full time

$28 – $32 per hour

CREATE | RECOGNISE | REWARD | INSPIRE

We are a family-owned Trophy and Teamwear business seeking a talented sales admin/customer service person to manage and service our Trophy and Award clients. We are a dynamic business looking for a candidate that is willing to be part of this fantastic sector.

About WT Sports and Recognition

We are a market leader in the supply of leading-edge Trophies, Awards, Promotional Products and Teamwear Clothing home to the 3rd top European Teamwear brand MACRON exclusive to NSW, for the Sports and Corporate industries. An established business for nearly 40 years, we manufacture most of our products on site and deliver around the country and internationally.

We are committed to and pride ourselves in product excellence, consistently delivering quality service to our customers.

Duties & responsibilities

• Quoting and processing orders, consulting customers on company products over phone, email or from web enquiry
• Providing customized solutions to our clients
• Full management of the order process from quote to order completion liaising with our Art, Production and Warehouse team to ensure delivery dates are met and assist where required. 
• Keeping updated on new products, systems, and processes
• Support marketing activities.
• Ad hoc duties when required maintaining showroom, stocktake, pricing, showroom assistant, answering phones and teamwear online store.

Qualifications & experience

• At least minimum 3-5 years’ experience working in a Sales Administration, or similar position 
• Strong attention to detail, ability to problem solve and work under pressure. 
• Excellent written and verbal communication skills,
• Strong data entry, computer efficiency, experience in Microsoft Office, ERP software system would be an advantage.
• Ability to prioritise tasks in a timely manner,
• Solutions focused, ability to troubleshoot on the spot.
• Must have a friendly approach with a can do attitude.

Benefits

• Supportive and friendly working culture
• Career progression, training, and development opportunities. 
• Staff purchase at discount rates.
• Free offsite parking

Culture

We are dedicated to seeing our employees work together in an environment that fosters collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.

We invite sales administrators who excel in a high energy, fast paced environment to apply. Training and support provided throughout the on-boarding probationary period to ensure you are equipped to perform to the best of your ability. The candidate will be provided with constant guidance and support to ensure you excel in the role.

How to apply
Please apply via the link below. 
Josephine Vaggis 

HR Department

Applications close COB 5th June 2024