Internal Sales & Customer Service

The Company

Are you ready to join a top-tier global leader in the manufacturing and distribution of cutting-edge electrical products? Our company is a powerhouse in the industry, serving diverse sectors across Australia. With a strong national presence and exciting growth opportunities, we're looking for dynamic individuals to be part of our journey to innovation and excellence.

The Role

Step into the role of an internal sales customer service representative, where you'll be at the heart of our operations. Manage a variety of high-quality products, deliver exceptional customer service, and support both external clients and our sales team. Your contribution will ensure smooth operations and customer satisfaction, making you a key player in our success.

Key Responsibilities

• Develop and implement sales strategies for our specialized products, driving growth and revenue.
• Efficiently handle and follow up on customer orders, quotes, and inquiries, ensuring prompt and accurate service.
• Build and nurture strong customer relationships, focusing on key accounts to ensure retention and loyalty.
• Ensure timely delivery of customer orders, maintaining high standards of service excellence.
• Proactively engage with customers over the phone, identifying opportunities to upsell and drive sales interest.

Skills & Experience Needed

• Excellent verbal and written communication skills to effectively engage with a variety of stakeholders.
• A proactive attitude and quick learning ability, thriving in a fast-paced, dynamic environment.
• Strong multitasking skills and a passion for delivering top-notch service.
• Demonstrated commitment to customer satisfaction, with a proven track record of achieving results.
• Comfortable making outbound calls to warm leads and past customers to generate sales interest and build relationships.
• Experience in the electrical industry is a plus, but not essential.

Salary and Benefits

• Competitive base salary of $60,000 to $70,000 per annum, plus additional superannuation.
• Lucrative commission structure with the potential to earn significantly more based on performance.
• Continuous training and development opportunities to grow your skills and advance your career in a vibrant organization.

How to Apply

Ready to take the next step in your career? Click APPLY or send your resume in Word format to [email protected]. Alternatively, call me at 02 9922 9666 for a confidential discussion. All shortlisted candidates will be contacted within 2 business days.

Danny Rumble
[email protected]
02 9922 9666