Invoicing and Logistics Coordinator

• Join a collegial, warm and supportive business that was awarded AFR's #2 Best Places To Work in 2023. 
• Create a seamless delivery experience for our clients through effective order management and billing.
• Full-time position based in Surry Hills, NSW.

About Us 

Armadillo is a truly sustainable company – for the good of the world we live in and all who journey with us. Founded in 2009, we are an Australian-born company, with showrooms in Sydney, Melbourne, Brisbane, Los Angeles, New York and San Francisco. Our rugs lie lightly on this earth. 

Our collections are handcrafted by artisans in India and Nepal using natural materials and energy-efficient processes, designed to counteract today’s throwaway culture and stand the test of time. As a certified B Corp, we hold ourselves to the highest standards of sustainability, social responsibility and transparency. 

As a purpose-driven company, guided by integrity, Armadillo is committed to cultivating the very best talents in their fields. Our workplace is open and inclusive, valuing teamwork and collaboration as well as celebrating individual strengths. We are committed to each other, our work and the wider community – and our hope is to be joined by those who are enthusiastic not just about what we do, but why we do it. 

About the Opportunity   

Join the Armadillo Operations team in an exciting newly-created role where you will be at the centre of our business operations! In this role you will ensure the efficient and timely delivery of orders, manage customer inquiries and oversee account reconciliation. This role offers a unique opportunity to provide essential administrative and operational support to our team, helping to provide great customer experiences and an efficient billing process.

Key responsibilities may include: 

• Proactive management of freight partners' systems to ensure deliveries are progressing and tracking according to customer and business requirements. 
• Management of customer inquiries and delivery delay concerns.
• Build and maintain strong relationships with all our freight partners.
• Updating of our ERP system to enable visibility and tracking.
• Company invoice processing.
• Management of Accounts Receivable including payment processing and following up outstanding invoices.
• Management of stored warehouse orders to ensure the earliest delivery possible. 
• Supporting the Logistics Manager in ad-hoc project work and administration requirements. 

About You - Our Ideal Candidate 

We are looking for a resourceful, organised and resilient team player who is committed to delivering seamless delivery experience for our clients. 

• 5+ years' experience in logistics, supply-chain or freight management. 
• Experience in invoicing in a FMCG environment. 
• Demonstrated understanding of inventory transaction movements.
• Proven ability to provide great customer support.
• Strong financial acumen. 
• Excellent written and verbal communication skills with the ability to speak to stakeholders at all levels. 
• Strong attention to detail.
• Strong ability to prioritise tasks. 
• Proficient in Microsoft Excel, Outlook and the ability to work productively across multiple systems and software platforms. 
• Solutions-focused mindset with the ability to problem solve and proactively deliver on expectations or seek support when required. 

How to Apply 

If this role is of interest, we would love to hear from you. Please apply via LinkedIn or email [email protected] directly for more information. 

Armadillo is an Equal Employment Opportunity Employer that greatly appreciates and values diversity and, therefore, we are keen to hear from a wide range of candidates that are interested in an opportunity such as this. 

No Agencies