IT Analyst - People Systems

About the Role

As IT Analyst - People Systems, you’ll provide expert systems analysis and configuration to support the ongoing improvement, optimisation and support of John Holland’s People applications, systems and enterprise data.

With a key focus on the SuccessFactors HCM platform and its modules, you’ll help ensure our People systems continue to effectively support business needs.

This role can be based in Melbourne or Sydney.

What you will do

• Review requested changes to People applications, develop potential solutions and estimate the effort required for implementation.


• Manage People systems integrations, including documentation, changes and the setup of new integrations in conjunction with relevant Technology teams.


• Deliver People systems security and auditing, including reviews of system security, data integrity and transactional changes, and develop action plans to drive continuous improvement and optimise functionality.


• Manage full-cycle People systems testing, including the development and execution of testing for People processes in conjunction with relevant Technology teams.


• Provide specialist configuration and escalated support across the People Systems application landscape, with a key focus on SuccessFactors modules including Employee Central (EC), Onboarding 2.0 (ONB2.0), Compensation, Learning Management System (LMS), Recruiting Management (RCM), Performance & Goals and Succession, as well as ELO Document Management and future SuccessFactors Employee Central Payroll (ECP).

What we are looking for

• A relevant tertiary qualification at Bachelor level or equivalent.


• Significant experience working with SuccessFactors, with SAP SuccessFactors certification in Employee Central (EC) and/or other relevant modules.


• Experience developing solutions for changes in SuccessFactors, with exposure to the software development lifecycle.


• Strong problem-solving and solution-focused capabilities.


• Ability to effectively self-manage, prioritise and manage multiple competing requirements.

What we offer

• Competitive salary and benefits, including salary continuance and salary sacrifice options


• Flexible work arrangements and generous leave, including 18 weeks paid parental leave


• Career development through technical, leadership and emerging talent programs


• Opportunities to work on some of Australia's most iconic projects


• A diverse and inclusive culture where everyone feels they belong


• Wellbeing support and benefits designed to help you thrive

At John Holland, our purpose is simple: we transform lives with everything we do.

We know infrastructure is about people - our customers, our employees and the communities we work in every day. That's what sets us apart: deep expertise, proven capability and a genuine commitment to creating better outcomes for people along the way.

With expertise spanning engineering, construction and operations, we're delivering the projects and services that keep communities moving. From rail, roads and bridges to hospitals and stadiums, we've helped shape Australia through iconic projects. You'll even see us operating buses, trains and trams.

Be part of a team that's up for the challenge of transforming lives.

John Holland does not accept any speculative or unsolicited CVs from agencies that have been sent to our internal recruitment team or hiring managers.