IT Business Analyst

Fluent Australia Pty Ltd Trading as Eziway - (Eziway Software Solutions)

Eziway Software Solutions is a fast-growing software development company looking to hire an IT Business Analyst to join our dynamic and fast-paced development team as we scale-up.  

We’re looking for a new team member who is passionate about taking their craft as a Business Analyst to support the transition of our existing software to ASP.NET MVC technology.

Comfortable in a fast-paced environment, you are able to pivot between work streams; you can evaluate, review and respond to reported application bugs and deploy fixes for application bugs whilst ensuring minimal disruptions to users.

Culture and Benefits

• 35 hour working week, 9-5! 
• CLOSE TO HOME! 
• Learn from Senior Developers and Business Analysts based in Australia and offshore 

Are you? 

• Looking for a varied, challenging and fully agile role?  
• Keen to work with a team of Software Developers from Junior through to Project Leads? 
• Looking for a role that will provide you with growth and opportunity?

• Striving for work life balance?

Key Responsibilities:

• Executing tests on different features and functionalities of the software to identify defects.
• Documenting discovered bugs and issues with details like steps to reproduce, expected behaviour, and actual behaviour.
• Creating test scenarios and cases to cover various scenarios and use cases.       
• Verifying that fixes applied to one area of the software don’t introduce new problems in other areas.
• Communicating identified issues to developers clearly and effectively to facilitate bug fixes. 
• Evaluating how user-friendly the software is and identifying potential navigation or interaction issues.
• Assessing the software’s speed, responsiveness, and stability under different load conditions. 
• Respond, review and deploy any reported application bugs 
• Liaise directly with Project Leads to address hot fix bugs following application testing 
• Analyse and report any process improvements identified during the testing phase 
• Establish relationships with customers, serving as a liaison point to ensure clear understanding of business needs, objectives, and requirements
• Workshop with key stakeholders to determine a common understanding of Business and System requirements and scope of project or task work
• Prepare documentation such as system operational procedures, user guides, process maps, data flow diagrams, requirements documents and functional specifications
• Identify, track and report on BA activity status, risks, and issues
• Analyse and document business/functional processes and System requirements using standard analysis methodologies and tools

Skills & Experience Required:

• Tertiary Qualification in Computer Science/Information Technology
•  At least one year of relevant experience as an IT Business Analyst or equivalent
• Strong analytical skills to identify root causes of issues
• Strong attention to detail to catch subtle errors
• Good communication skills to report bugs accurately 
• Understanding of software development lifecycle
• Knowledge of testing methodologies and tools
• Ability to learn new technologies quickly

We are offering a generous salary in the vicinity of $80,000 - $90,000 a year commensurate with experience

What now? 

Apply now to be a part of our team and enjoy a positive work-life balance. This is a great opportunity to further develop your career in a dynamic, expanding company by clicking 'Apply'.

All applications must contain a Cover Letter and Resume. 

If you have any additional questions, please contact Human Resources, on [email protected] 

We strongly encourage applications from individuals of Aboriginal and Torres Strait Islander descent. In accordance with our commitment to fostering a diverse and inclusive workforce, we actively seek to provide equal employment opportunities to all individuals, with particular emphasis on enhancing representation from Aboriginal and Torres Strait Islander communities.

*Please note, applicants must have the right to work in Australia, you may be required to undergo a police and medical check for security clearance pertaining to specific job requirements. 

#Eziway