We are hiring a focused IT Field Engineer / Technician to join our inspiring team at Unisys in Edinburgh, Adelaide SA.
Growing your career as a Full time IT Field Engineer / Technician is an unparalleled opportunity to develop key skills.
If you are strong in cooperation, innovation and have the right work ethic for the job, then apply for the position of IT Field Engineer / Technician at Unisys today!
Job Title: IT Field Engineer / Technician
- Must be an Australian Citizen
You will deliver value by:
- Prior experience working in hardware break and fix, installation, desk-side software support and/or service desk support
- Understanding of hardware and software support services
- Provide support for hardware such as laptops, desktops, and monitors.
- Install and maintain PCs along with associated accessories and peripherals.
- Perform installs, moves, adds, and changes as required.
- Test and certify PCs.
- Provide follow-up on problems, escalations, and requests.
- Maintain a high degree of professionalism.
- Ensure customer satisfaction throughout all transactions.
- Ensure incident and request tickets are updated according to the ticketing system.
- Provide on-call support.
- Some travel.
You will be successful in this role if you have:
- Having an NV1 or NV2 security clearance would be an advantage for this role.
- Strong focus on providing customer service, with great verbal and written communication skills
- Problem-solving abilities and an analytical mindset
- A keen interest in developing a career in IT
- Time management
- Motivated and enthusiastic
- Experience in the delivery of IT support services with specified KPIs
- Effective verbal and written communication skills
- Customer Service experience
Benefits of working as a IT Field Engineer / Technician in Edinburgh, Adelaide SA:
● Excellent benefits
● Professional Development Opportunities
● Attractive packageCompetitive Pay