Job Description - IT Project Manager Retail Domain
Minutes to Seconds is a dynamic organization specializing in outsourcing services, digital marketing, IT, and non-IT recruitment, and custom IT projects. We partner with growing companies and niche professionals to deliver tailored solutions.
We would love the opportunity to work with YOU!!
Requirements
About the Role:
We are seeking an experienced IT Project Manager with strong retail domain knowledge to lead and deliver technology initiatives across our client's retail business.
The role involves managing end-to-end IT projects, including POS (Point of Sale), eCommerce, ERP, CRM, supply chain, and customer data initiatives, ensuring alignment with business goals and seamless integration across systems.
Key Responsibilities
Lead and manage full project lifecycle delivery (initiation, planning, execution, monitoring, closure).
Work with stakeholders across retail operations, merchandising, supply chain, finance, and marketing to define requirements and priorities.
Develop detailed project plans, budgets, and resource allocation.
Oversee vendor management, contract negotiations, and third-party solution delivery.
Ensure successful rollout of retail technology systems such as POS, eCommerce platforms, ERP, CRM, and data analytics solutions.
Manage risks, issues, and dependencies, providing clear communication and escalation when needed.
Track project progress and regularly report to leadership on milestones, deliverables, and budget adherence.
Ensure compliance with IT governance, security, and data privacy requirements.
Drive change management and end-user adoption of new systems.
Key Requirements
Proven experience (5–10+ years) as an IT Project Manager, ideally within the retail industry.
Strong understanding of retail systems such as POS, eCommerce, ERP, CRM, and customer loyalty systems.
Experience delivering projects involving customer data, digital transformation, or omni channel solutions.
Solid project management expertise using methodologies like Agile, Scrum, and/or Waterfall.
Exceptional stakeholder engagement and vendor management skills.
Strong budgeting, scheduling, and reporting capabilities.
Excellent problem-solving and communication skills.
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