IT Support Officer

IT Support Officer
Brisbane CBD - $70,000 + Super

Are you early in your IT Support career and looking for an environment that will genuinely support your development?

Robert Half has partnered with an enterprise environment based in Brisbane's CBD. Join a small, close-knit team, this role has opened due to an internal promotion, a great sign of progression opportunities! You'll be supported, given exposure across the environment, and trusted to take ownership as you grow.

What you'll be doing:

• Providing Level 1-2 support across users, systems, and devices
• Working across Active Directory, Microsoft 365, and Entra ID
• Supporting Windows 10 & 11 environments
• Logging and managing tickets through ITSM tools in line with ITIL practices
• Getting involved in small projects and continuous improvements initiatives

What you'll bring:

• 12+ months IT support experience
• Exposure to AD, M365, and Windows environments
• Understanding of ITIL / service management principles
• Good communication and a genuine willingness to learn

Why this role:

• Clear and encouraged pathway for progression
• Hands-on learning across a broad tech stack
• Supportive team that invests in development
• Stable environment with a strong team culture

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