IT Support Officer 6 week contract Help Desk experience - Opportunity to Make a Difference

This role is a short term 6 week contract, you can use this role as a step in role whilst you search for a permanent role. ASAP start!

About the role: 

Join a dynamic and inclusive team for a small to medium-sized company committed to diversity and fostering a supportive work environment. We're seeking a talented IT Support Officer to join on a short-term contract basis for six weeks. This role offers an excellent opportunity to contribute to a company that is making a difference. Use this role as an opportunity to continue making income while you continue your search for a permanent opportunity in the IT space. Close to public transport, great eateries, and state-of-the-art office. 

Position Overview: As an IT Support Officer, you will play a crucial role in providing technical assistance and support to our employees. From troubleshooting hardware and software issues to ensuring our systems are running smoothly, you'll be the go-to person for all things IT-related. This is an ideal role for someone looking to gain valuable experience in a fast-paced environment while making meaningful contributions to our team.

Responsibilities:

• Provide first-line technical support to employees via phone, email, or in person
• Troubleshoot hardware, software, and network issues
• Install, configure, and maintain computer systems and software
• Assist with IT equipment setup and maintenance
• Document and escalate technical issues as needed
• Assist with IT projects and initiatives as assigned

Qualifications:

• Previous experience in a similar IT support role preferred
• Strong knowledge of Windows and Mac operating systems
• Strong knowledge of Active Directory 
• Familiarity with Microsoft Office Suite and other common software applications
• Basic understanding of networking concepts
• Excellent communication and customer service skills
• Ability to work independently and prioritise tasks effectively
• IT-related certifications 

Benefits:

• Competitive hourly rate
• Opportunity to gain valuable experience in a supportive work environment
• Potential for future opportunities within the company
• Flexible work schedule

How to Apply: If you're a motivated individual with a passion for IT and a desire to make a difference, we want to hear from you! Please submit your resume.

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