IT Support Technician

We are currently seeking an IT Support Technician to join the team of one of Australias largest food processing comapanies. The successful candidate will provide Level 1 & Level 2 in-person and remote end user support, maintain and troubleshoot IT devices, and ensure smooth operation of applications and devices.

Key Responsibilities:

• Provide end user support and production floor support

• Maintain and troubleshoot factory IT devices

• Monitor connectivity and ensure smooth operation of applications and devices

• Assist with basic IT maintenance tasks

• Provide support for Microsoft 365 applications

• Participate in IT security protocols and project work

Requirements:

• 1-2 years' experience in a support or customer service role

• Technical diploma or certification in IT or related field

• Familiarity with Windows environments, basic networking, and user account management

• Understanding of Microsoft 365 and general desktop support

• Excellent communication and interpersonal skills

If this sounds like somone like you, please Apply now or contact Aaron - [email protected] for a confidental conversation.