IT Technician

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a motivated IT Technician to join our Information Technology team. In this role, you will be responsible for the end-to-end maintenance, repair, and security of our hardware systems and computer networks to ensure peak operational performance. You will join a dedicated technical team focused on driving organizational innovation and embedding consistent global IT processes.  

In this role, you will:

• Maintain System Integrity: Troubleshoot, diagnose, and repair desktops, laptops, and servers to provide fully operational hardware and software environments.  

• Collaborate on Asset Lifecycle: Partner with internal stakeholders to manage inventory levels and execute secure data sanitization in compliance with regulatory standards.  

• Ensure Operational Excellence: Implement routine system updates, patch management, and preventative health checks to minimize downtime and adhere to security policies.  

What You’ll Bring

The ideal candidate will have:

• 2+ years of experience in an IT helpdesk or technician role.  

• Strong knowledge of hardware technology, including servers, PC desktops, printers, and data sanitization concepts.  

• Proven ability in analytical problem-solving and providing user-friendly technical support.  

• University degree or diploma, a valid Heavy Rigid (HR) driving license, and Australian Citizenship.  

What We Offer (Benefits)

• Location: Canberra

• Competitive compensation and benefits aligned with the experience.  

• Generous paid time off and holidays.  

• MUST have Forklift Licence

Call to Action

Ready to help us innovate? Click "Apply" today to start your journey with Iron Mountain and power the future of information management!