IT Trainer

We’re a leading network of independent Australian accounting, audit and business advisory firms, working together to enable growth and ambition for our clients. And our people.

When you join Pitcher Partners, you’re joining a team with heart. We support each other. We learn together. We’re deliberate about fostering relationships that nurture and empower every individual.

And we’re excited by what’s possible. We know some of the best new ideas come in the form of curious, talented people we haven’t met yet. Perhaps you’re one of them.

Our commitment to you

At Pitcher Partners we believe success is better shared. We invest in the future of our people, and a culture that supports us all. When you embark on a career with us, we support your journey in various ways:

• Tailored leadership and professional development programs
• Secondment opportunities across practice groups internally and internationally through the Baker Tilly International network
• Study support to enhance your career and impact including CA and other post graduate study

Your leave and flexibility

• Hybrid and flexible working arrangements, and dress for your day
• Time In Lieu and client leadership program leave
• Paid parental leave, community leave, purchased leave and public holiday swap programs

Your health, finance and extras

• Mental health first aid training
• Onsite massages and pilates
• Employee Assistance Program
• Lifestyle and retail discounts through Pitcher+
• Free barista made coffee from our onsite café, The Hub
• Income protection insurance
• Convenient CBD location by Southern Cross station

We’re proud to be a WORK180 Endorsed Employer for All Women. Earned through our continued commitment to the careers of women by offering benefits and policies that support diversity, equity and inclusion. Visit the Work180 Pitcher Partners Melbourne page a full breakdown of our benefits.

About the team

The Practice Management Group consists of Operations, Information Technology (IT), Finance, Administration, People Experience and Client Experience. The focus of the IT Services team is to ensure that all employees have the necessary ICT equipment, infrastructure and support to operate efficiently, while enabling automation and innovation.

About the role

As an IT trainer you will create a detailed training curriculum that is aligned to our defined learning objectives. You will lead the training session, to create an environment that encourages learning and growth. Finally you will review our current IT solutions and consider targeted training that will to increase and enhance the use of these tools.

Key responsibilities

• Design and develop comprehensive training materials, including course outlines, manuals (technical and non-technical), and multimedia content.
• Conduct training sessions (f2f or online), workshops, and webinars for employees, ensuring effective knowledge transfer and skill development.
• Identify underutilized technology solutions within the organization and provide targeted training to maximize their value.
• Evaluate learner progress, assess training effectiveness, and gather feedback.
• Assist in change management efforts during technology rollouts or upgrades.

Who we’re after

Here are the some of the key qualifications, skills and personal attributes we’re looking for. If you tick most of the boxes, but not all – that’s ok! We’d still love for you to apply.

• Related tertiary qualifications in IT training and experience in various software applications including Microsoft Office Suite.
• Detailed and delivery of all training sessions to employees to bridge the gap between technical and business language.
• Understand the businesses prioritises and collaborate with key stakeholders to guide employees’ through IT changes and adoption of rollouts.

How to apply

If you can see yourself as part of a team that’s about developing meaningful relationships with your clients and your colleagues, and leading with the best ideas, we want to hear from you.

Our typical recruitment process for shortlisted applicants will include a phone screening, two interviews and role specific testing or case study. Our recruitment team will walk you through this process and will provide you with all the required information.

Applications will close on 28 June 2024. Once advertising commences, we continually review applications, so encourage you to apply today if you can see yourself in this role.

Actively improving diversity in our workforce is central to our purpose, and we strongly encourage people from under-represented backgrounds and groups to apply.

We are open to discussing how any of our roles can be done on a part time basis and encourage you to let us know if you require any reasonable adjustments to the recruitment process. You can reach out to us at [emailprotected] .

“We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.”

Note for recruitment agencies: While we appreciate the role recruitment agencies play in our recruitment strategy, unsolicited CV’s or profiles will not be considered. We will not be liable or responsible for any fees or costs associated with unsolicited CV’s or profiles that are shared.

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