Junior Debt Collection Officer

Do things you 💙 with people you care about and good things happen.  

We’re an entrepreneurial multi-disciplinary firm that is changing the way people and clients view professional services. BlueRock was created to be different to other firms - a disruptor by nature.  From day one, that has been a central element that has attracted both clients and people to it.  That difference, together with the entrepreneurial drive provided by its founder, Peter Lalor, has enabled BlueRock to grow incredibly quickly. With services across Accounting, Law, Finance, Wealth, General Insurance and Marketing we provide a seamless experience to clients as they grow their business and invest in their future.  

Working with us you’ll create positive impact for our community and contribute to our very own Be BlueRock Foundation with pro bono and volunteering opportunities.

We love what we do, and we understand how to attract and retain the best talent and clients. From a disruptive startup, BlueRock has grown quickly to become a national business, recognized on Top 100 lists and as a ‘Great Place to Work’ company for many years.

Joining our team means unlocking career growth opportunities, gaining client referrals through our seamless service offerings, and engaging in meaningful work that makes a real impact.

🥳 We strive to have a positive impact on the world. We’re proud to be:

• B Corp Certified
• A Certified Great Place to Work 2025

Not only that, we put our people first, and in 2025 our BlueRockers said:

• 88% of BlueRockers believe that they are given a lot of responsibility
• 87% of BlueRockers can be themselves
• 83% of BlueRockers can easily talk to management

About the Role

The Junior Debt Collection Officer plays a key role supporting the BlueRock Financial Operations team and contributing to their overall success. This permanent, full-time opportunity will have you working day to day with our diverse client-facing advisors and their clients. No two days will be the same in this vibrant and fast-paced role.

What you’ll be doing

• Engaging with our Credit Manager and other team members to assist with aspects of our debt collection process.
• Utilising technology to assist with making our debt recovery process run smoothly and efficiently
• Utilise financial data and tools to compile reports and present findings to the credit department.
• Engaging with BlueRock clients in a firm but diplomatic manner to produce great results for both parties while maintaining good relationships.
• Creating reports for Managers and Directors Identifying and implementing process improvement.
• Making regular phone calls to follow up on debtors

We want to hear from people who have:

• Up to 1 year experience in a similar role, ideally within a commercial/professional services or call centre environment working with multiple stakeholders
• Clear and effective communication is essential.
• The ability to explain complex financial issues in a way that clients can understand and the ability be persuasive without being confrontational.
• A tertiary degree ideally in a financial field
• Strong Microsoft Excel skills
• Willingness to make outbound phone calls to clients
• Collections experience is highly regarded

Our people love to work for us, here’s why! 

• We believe in work-life integration this approach allows our people to find the balance that works best for them, accommodating their individual needs and day-to-day flexibility whilst also recognising the value of connecting in our amazing office.  

• We have our very own BlueRock public holidays to give our people the day off, on us! 

• Free weekly lunches, awesome social events (including a social club – winery tours to museum tours), and an amazing headquarters in the CBD. 

• Access to 24/7 wellbeing, medical and safety support through our partner Sonder.  

• Receive mentoring and coaching from industry leaders 

• We are known for creating plenty of opportunities for growth and promotion. 

• An inclusive and diverse workplace culture centred on meaningful work, wellbeing and fun. 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! Or check us out on our socials and TikTok, @BeBlueRock 😎 

How to apply: 

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you! 

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to John O’Hare at [email protected] or Lee Kelly at [email protected] 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies. 

Even in 2025, it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.