Junior Operations Manager - Exciting Challenge

We are in search of a persistent Junior Operations Manager to join our innovative team at Bollore Logistics Asia Pacific in Coal Pier, New South Wales, Australia.
Growing your career as a on_site Junior Operations Manager is a promising opportunity to develop beneficial skills.
If you are strong in cooperation, time management and have the right passion for the job, then apply for the position of Junior Operations Manager at Bollore Logistics Asia Pacific today!

What you will be doing

We are looking for someone with an actual exhaustive warehousing experience, ready for the next level.

Objectives

• To ensure the smooth running of the operations processes

• To ensure regular KPI reporting both internally and externally, and performance is in line with Service Level Agreement (SLA)

• To ensure the efficient use of resources to achieve financial objectives

• To Ensure OHS requirements are met

• Assisting and acting as Second In Charge (2IC) to the WH Manager

Staff Management

• Ensuring an adequate level of training and assessing skills/knowledge before assigning tasks to team members (OHS, SOP, Work instruction, Company Policies, etc)

• Ensuring staff is given equipment and resource to perform their duties, safety and productivity wise

• Addressing performance issues promptly and professionally

• Ensuring employees are working as per their contract and legislation

Warehouse Management

• Ensuring ongoing adjustment of resource to workload

• Organizing daily plan/roster based on workload expectations and customer demands

• Ensure all resources are utilized efficiently

• Reporting KPIs daily/weekly/monthly

Profitability

• Monitoring performance and profitability along the day through productivity tracking

• Continuously monitoring the performance and activities of the warehouse through the use of KPIs, with a primary focus on cost controls.

• Assessing individual performance for continuous improvement purpose

Leadership

• Driving the team by exemplarity

Inventory

• In accordance with WH Manager and customer, organizing cycle counts and stock takes periodically, analysing discrepancies and identifying corrective action plans with WH Manager

Security

• Adhere to and enforce Security rules

Customer and Client satisfaction

• Ensuring that all products are delivered as per customer or client requirements and on time

• Ensuring all interaction and communication with customers or clients is professionally driven

• Ensuring any issue is reported to client in a timely manner (<1h)

Customer and client complaints

• Ensure that all customer or client complaints are handled promptly and professionally, as per SLA

• Ensure management is aware of all complaints

Customer and client interaction

• Working with client on site (implants are present on site)

• Participating to daily/weekly meetings

The successful candidate

Essential

• Minimum 3 years of experience as a supervisor in Logistics, ideally in a 3PL environment

• Experience of WMS and working in a paperless warehouse

• Good communications skills

• Ability to meet deadlines and KPI’s in a demanding environment

• Leadership

• Aptitude with numbers and managing budget

Desirable

• First experience as an Operations Manager

• Hold a valid forklift license

• Advanced Excel skills

• Inventory controller experience

Benefits of working as a Junior Operations Manager in Coal Pier, New South Wales, Australia:

● Company offers great benefits
● Rapid Progression
● Generous Compensation