Justice Officer - BaRC

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place. We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you. The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers We’re proud of the important work we do across Victoria. Want to be part of it?

• Utilise your customer service and administration expertise to provide support and advice to the Community Correctional Services branch
• Fixed-Term (until June 2026), Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 2: $56,834 - $72,985 plus superannuation.

About Us:

The Justice Officer is a position in Community Correctional Services with the Department of Justice and Community Safety (DJCS), North West Metropolitan Area (NWMA).

The North West Metropolitan Area (NWMA) accounts for approximately 1800 staff across 21 sites. These sites are located in either the North or West of the Area and deliver a range of services including: custodial services at prisons, Community Correctional Services, Youth Justice Services, Sheriff's Operations, Consumer Affairs, front of house enquiries (including Births, Deaths and Marriages applications) and management of community services (including Victims' Support across the area). In addition, there are two Executive Officer roles of the Regional Aboriginal Justice Advisory Council, West and North.

About the Role:

The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation, as well as providing consistent, timely and accurate administrative support to regional locations and staff.

The position is based at the Melbourne Court Assessment and Prosecutions Service (CAPS) office within the Melbourne CBD. However, it is an expectation of the role that the successful applicant is willing to support other locations across either the North Metro (Broadmeadows, Coolaroo, Reservoir, South Morang, Tullamarine, and Heidelberg). A driver's license is therefore preferred but not essential.

Some of your duties will include:

• Providing a range of high quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the location.
• Providing information and assistance to clients, internal and external stakeholders and the public including the collation, review and processing of applications.
• Providing reception and telephone responses for the location.

To learn more about this role before applying, please read the attached position description.

About You:

As an ideal candidate, you will possess:

• Knowledge of legislation, regulations, policies and processes relevant and specific to the role.
• Proficient in use of software or technical equipment.
• Undertake standard processing work such as data entry, purchasing, payments and reports using office databases.
• Collects data, undertakes basic analysis and prepares simple reports.

Qualifications:

• There is no specific qualification required to apply for this position. Experience in administration tasks is highly desirable.