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Key Account Manager

Job Description - Key Account Manager

Account Management & Sales Growth Working with our distributor partners to service assigned key accounts: mass retail/convenience and e-commerce channels (e.g. JB Hi-Fi, Big W, Target, 7eleven, and Amazon). Develop and implement strategic business plans to achieve sales targets and market share growth. Negotiate annual joint business plans, promotions, and product listings to maximize retail presence and profitability. Monitor and analyze account performance, identifying opportunities to optimize assortment, shelf placement, and promotional effectiveness. Build and maintain strong relationships with key retail stakeholders, including buyers, planners, and merchandising teams. Manage product launches and exclusives in alignment with brand strategy and retail calendars. Analyze POS data, market trends, and consumer insights to drive fact-based recommendations. 3+ years of key account management or national account management experience in consumer products, preferably within the collectibles/gaming/entertainment industries. Ability to manage large retail accounts (mass market and ecommerce experience highly desirable). Strong understanding of the tabletop or collectibles category and consumer behavior. Proven negotiation, presentation, and relationship-building skills. Analytical mindset with ability to interpret data and develop strategic insights. Highly organized, with strong project management and problem-solving capabilities. Passion for gaming, collectibles, and pop culture is a strong plus.
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