Key Account Manager

Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

The territory for this role covers Brisbane North, the Sunshine Coast, and regional Queensland locations including Rockhampton, Bundaberg, and Mackay, with travel to the regional areas approximately every six weeks. This is a work from home-based role, however you will be expected to spend five days per week on the road.

The Key Account Manager (KAM) is the primary commercial and relationship lead for Montu’s prescribing partners and clinic groups. This role is responsible for driving adoption and growth of Montu’s technology ecosystem, platforms, and product portfolio by aligning solutions to partner and patient needs. The KAM builds trusted partnerships, supports digital enablement, and delivers sustainable commercial outcomes through increased platform usage, prescription volumes, and long-term partner engagement. The territory is WA + SA with occasional travel to SA required. 

• Commercial Performance & Growth

  • Drive commercial uptake of Montu platforms, brands, and product lines, including increased UMeds usage and prescription volumes.
  • Conduct partner needs assessments to identify opportunities and tailor solutions that improve clinical and commercial outcomes.
  • Deliver forecasting, account planning, and performance reporting to support strategic decision-making.
  • Support new partner acquisition in collaboration with Leafio KAMs and manage effective transition from deal to ongoing account management.
  • Achieve agreed activity, meeting, and sales targets through disciplined execution of structured sales processes.
  • Monitor market dynamics, competitor activity, and industry trends to identify growth opportunities.

• Partner Relationship Management

  • Build and maintain strong, trusted relationships with healthcare professionals and clinic groups.
  • Act as the central liaison between partners and Montu, ensuring clear communication and timely issue resolution.
  • Provide high-quality ongoing support in collaboration with internal teams to ensure partner satisfaction and retention.
  • Support leadership initiatives related to partner performance, business development, and long-term relationship growth.

• Product Expertise & Education

  • Serve as a subject matter expert on Montu platforms, products, and innovations.
  • Educate partners on product benefits, clinical applications, and appropriate usage to support efficient prescribing and improved patient outcomes.
  • Communicate the value of Montu’s technology-enabled solutions using insights, data, and evidence-based messaging.
  • Support the development and execution of education strategies for key prescribers and healthcare professional communities.

• Operational Excellence & Collaboration

  • Maintain accurate and timely documentation of all partner interactions, forecasts, and activities in CRM systems.
  • Provide regular, high-quality reporting on sales activity, partner performance, market insights, and feedback.
  • Collaborate cross-functionally with sales, marketing, design, logistics, customer support, and leadership teams to deliver partner-focused initiatives.
  • Contribute to continuous improvement of processes, partner experience, and commercial effectiveness.

• Demonstrated experience (3+ years) as a highly successful Sales Representative, Account Manager or Business Development Manager.
• Experience working within GP settings and current relationships with healthcare professionals or clinic settings will be highly regarded.
• Demonstrated experience or strong capabilities in working with digital platforms, systems, or technology enabled solutions, with the ability to educate and support customers in adopting new tools and workflows.
• Strong capability to drive platform adoption, product utilisation, and revenue growth through value-based selling and education.
• Highly developed stakeholder engagement skills, with the ability to establish trusted, long-term partnerships with healthcare professionals and clinic groups.
• Strong negotiation skills, with ability follow-through on partner contracts.

You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.



Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhancing your home office with our ergonomic equipment reimbursement benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.
  
  
  
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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.