Key Account Manager - Pharmacy

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

Are you a commercially minded account manager who can turn customer partnerships into growth? Join iNova’s Consumer Healthcare team and take ownership of key pharmacy customer groups, driving category plans, customer strategy and national commercial performance.

What you’ll be doing

• Develop and execute strategic account plans for assigned pharmacy customer groups.


• Drive sales, distribution, promotional activity and category performance against targets.


• Use customer, shopper, category and competitor insights to identify growth opportunities.


• Partner with marketing, supply chain, finance and sales to deliver customer initiatives.


• Own demand forecasts and contribute to accurate volume planning through S&OP processes.


• Build trusted relationships with buyers, category managers and pharmacy partners.

This role reports to the National Business Manager, and due to the location of the accounts will require interstate travel from time to time.

What you’ll bring

• Experience with pharmacy customer groups, ideally in consumer healthcare or FMCG.


• Strong account management, customer planning and negotiation capability.


• Wholesale management experience.


• Commercial acumen across finance, promotional investment and performance drivers.


• Confidence using data, insights and forecasts to shape customer strategy.


• Strong communication skills and the ability to influence internal and external stakeholders.


• Hunger and determination to reach the full potential of the accounts.

About iNova

We offer an award-winning culture and industry leading benefits that are real, meaningful and reflect the realities of the modern and diverse lifestyles of our employees including: 

• Hybrid and flexible working plus 4 days additional leave.


• Health and wellness initiatives to support employees physical, mental and social health.


• Modern and central office environment with outcomes-based, agile ways of working.


• A strong rewards and recognition program.

Diversity and Inclusion

iNova is an Equal Opportunity employer. We are committed to providing an inclusive workplace culture that values diversity and inclusion, where all our employees are recognised for their unique qualities, ideas and perspectives. We want our employees to reach their full potential, and we are always looking for aspirational people who are motivated to join us on our journey.

How to Apply

If you’re ready to bring your commercial energy, customer focus and account management expertise to a role with national impact, we’d love to hear from you. We want you to join us in our pursuit of healthy living!

It is iNova’s policy not to accept speculative resumes from Agencies unless the role has been released directly to the agency. If we require your assistance on any roles, we will contact you at the time.