We are eager to add a brilliant Key Account Manager to join our high-achieving team at Stellar Recruitment in Perth WA.
Growing your career as a Full time Key Account Manager is an amazing opportunity to develop necessary skills.
If you are strong in leadership, communication and have the right mindset for the job, then apply for the position of Key Account Manager at Stellar Recruitment today!
About the Company: Our client, is a Global Freight Forwarder, providing supply chain solutions for thousands of companies daily. Providing optimised transportation and logistic solutions designed by our supply chain experts for almost 50 years.
About the Role: Stellar Recruitment are currently seeking an experienced Key Account Manager to Manage and Develop Key Accounts within the organisation. This position is located in Perth, WA.
Tasks and Responsibilities - Establish and maintain an effective customer management plan that includes a formalised review structure and business plan for each assigned client
- Develop new business opportunities and continually seek to expand clients share of our customer's business
- Work pro-actively with their assigned key accounts to improve our customer's awareness of 'Value Add's'
- Assemble rate proposals and support Tender Management for all assigned key customers
- Maintain customer rate cards and organisational information in CargoWise One (CW1)
- Support operational stakeholders in developing IOP's & SOP's through your sound knowledge of customer requirements
- Conduct customer visits & arrange monthly and/or quarterly business reviews
- Engage with Senior Management and key stakeholders to ensure best-in-class customer service
- Maintain meaningful, transparent relationships with customers across multiple levels
- Identify, research, and work collaboratively with stakeholders to resolve customer issues
Administration - Assist with the account implementation along with the Manager.
- Ensure data is accurately recorded in company databases and systems (CargoWise and Dynamics).
- Ensures all quotations are created in CargoWise and Client rates are managed for auto rating.
- Report and analyse business results and targets/KPI.
- Ensure all customer details are maintained and kept up to date.
- Follow the Commercial Blueprint at all times.
- Support the Manager as and when required
Skills & Experience: - Minimum 5 years’ experience in International Freight Forwarding sales and Account Management/Customer Care
- Experience in managing and developing key Accounts
- Must possess minimum of 2 years of customer care experience
How to Apply: Click APPLY or contact Kirsty for a confidential discussion.
Email:
[email protected] Phone:
0436668811 Benefits of working as a Key Account Manager in Perth WA:
● Opportunity to Make a Difference
● Advancement opportunities
● Leading Industry Pay
No CV Required
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