Law Office Supervisor

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney. This is a hybrid role out of one of the following offices: Boston, MA, Chicago, IL, Plano, TX, Plantation, FL, Santa Ana, CA, or Warren, NJ.

JOB DESCRIPTION:

The average base pay range for the Law Office Supervisor for the locations listed is $73,000 - $105,000. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

• Assigns, distributes, coordinates and supervises the work activities of subordinate staff.
• Leads, coaches and mentors work groups, and coordinates training and development while mobilizing others to deliver results.
• Performs complex legal administrative support for managing attorney and on day to day operational matters.
• Participates in complex and other special projects.
• Prepares and distributes management reports.
• As necessary, may be responsible for the day to day coordination and routine administration of office technical support, resolving or escalating issues as needed.
• Under broad supervision provides administrative supervision to a legal support staff, and provides legal and administrative support to a managing attorney.

Reporting Relationship
Manager or above

Skills, Knowledge and Abilities

• Ability to effectively lead, coach and mentor legal support staff.
• In-depth understanding of legal terminology and practices as well as knowledge of the organization and insurance industry.
• Excellent written and verbal communication skills including professional phone etiquette, and ability to effectively interact with internal/external business partners.
• Excellent organizational skills including ability to prioritize and coordinate multiple projects.
• Detail oriented with strong analytical skills.
• Strong computer skills including Microsoft Office suite and other business related software systems.
• Focuses on objectives to set direction and drive superior results.
• Stays informed on relevant insurance industry trends.
• Uses Metrics and information analysis and accesses technology resources as needed.
• Builds a competitive organization by attracting, managing, developing and retaining the talent needed to win.
• Value driven to provide superior solutions to internal and/or external customers.
• Acts with a sense of urgency to advance priorities of the organization.
• Helps other to excel through collaboration and building strong relationships.
• Thinks creatively and uses diverse ideas to solve problems.
• Raises expectations of self and others by continuously learning and broadening industry and technical skills.

Education and Experience

• Bachelor’s Degree with paralegal certification, or equivalent.
• Typically a minimum four years related experience.

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I n certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Maryland, New York and Washington, the national base pay range for this job level is $44,000 to $74,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, please visit cnabenefits.com .

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .

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