Lead Service Technician

CORE FUNCTION

• Supervision of day-to-day activities for service technicians.
• Management of the work order system and oversight of technicians on the shop floor.
• Lead local operations teams in delegating work for assigned scopes.
• Oversee the use of asset and maintenance management systems to log equipment maintenance, current asset locations, and equipment certifications.
• Participate in project and engineering meetings relevant to assigned work scopes.
• Report job progress to the Operations Manager or Project Manager.
• Delegate work within the team and, if required, assign Subsea Technicians to day or night shifts.
• Interpret technical work instructions and engineering drawings, including general assembly, P&ID, electrical and hydraulic schematics, and assembly procedures.
• Disassemble, inspect, maintain, repair, and reassemble equipment; troubleshoot, identify, and replace defective parts and components.
• Lead the safe, competent, and high-quality operation of equipment within assigned scopes.
• Perform comprehensive testing on equipment, including function testing, factory acceptance testing, and system integration testing.
• Maintain cleanliness of the work area, tools, and equipment, and perform routine workshop upkeep duties.
• Participate in Continuous Improvement (CI) initiatives, including reporting non-conformances, cost of poor quality (COPQ), and adherence to the Management of Change (MOC) process.
• Assist with technical job data, including updates to drawings, schematics, OMMs, and related documentation.
• Provide product support and assist with maintenance, repair, installation, and commissioning activities.
• Interface with client representatives as required.
• Maintain credentials and complete required training through the company’s Learning Management System (SumTotal).
• Support the development and mentoring of junior technicians.
• Occasionally travel off-site for tool testing as requested by customers.
• Occasionally travel to offshore locations to perform work.
• Potentially undertake overseas travel to support operations when required.

General

Essential

• Relevant trade qualification (e.g., Mechanical or Electrical).
• Minimum 5 years’ experience in subsea tooling within the Oil and Gas industry.
• Current COVID-19 vaccinations (required for offshore work).
• Strong mechanical and/or electrical troubleshooting skills.
• Knowledge of ROV tooling and subsea infrastructure.
• Familiarity with safety standards and systems (e.g., Step Back 5x5, JSEA, HSEQ systems).

Desired

• Certificate IV in Fluid Power.
• Offshore experience in the Oil and Gas industry.
• BOSIET or FOET certification.
• Forklift licence.
• Supervisory experience leading a workshop team.
• Experience with maintenance management systems such as PeopleSoft, SAP, or similar.

Other Attributes

• Proficient computer skills, including Microsoft Word and Excel.
• Ability to motivate and lead a team of service technicians.
• Strong organizational and prioritization skills with the ability to adapt in a dynamic environment.
• Collaborative team player with a positive and proactive approach.