Lead Technician

Req ID:528276 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Are you a hands-on problem solver who thrives on uncovering faults, improving performance, and keeping complex systems running at their best? Join Alstom's Product Introduction team and play a pivotal role in supporting the next generation G Class Trams.

As a Lead Technician, you'll be at the forefront of tram performance and reliability, working closely with the Project PI Manager to ensure our trams operate safely, efficiently, and seamlessly in service. From testing and analysing train subsystems to troubleshooting technical issues, implementing baseline software modifications, and driving continuous reliability improvements, no two days will be the same. The role will be primarily based in Maidstone, VIC, and requires to be on site 5 days a week.

We’ll look to you for:

• Executing testing activities across tram subsystems, including functional, integration, regression, type and routine testing.


• Troubleshooting complex electrical, mechanical and software faults to maintain fleet performance and reliability.


• Analysing test results, fault logs and operational data to identify root causes and drive continuous improvement.


• Driving reliability initiatives through RCA, FRACAS investigations and corrective action implementation.


• Utilising specialist diagnostic tools and train software to monitor performance, investigate failures and generate insights.


• Collaborating with cross-functional stakeholders to deliver timely solutions and exceptional customer outcomes.


• Promoting a strong safety culture while building trusted, long-term relationships with customers and internal teams. 

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Experience in testing, troubleshooting and fault-finding across electrical, software or rolling stock systems.


• Strong skills in electrical schematics, diagnostics, log analysis and technical problem-solving.


• Proven ability to collaborate with cross-functional teams and communicate technical information to a range of stakeholders.


• A customer-focused, safety-first mindset with flexibility to work.


• VIC Electrical license.

You don’t need to be a tram enthusiast to thrive with us. We guarantee that when you step onto one of our trams with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! 

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.