Learning and Development Advisor

About Us

Relationships Australia Queensland (RAQ) is a leading provider of relationship and family support services.  We believe healthy relationships are essential for the well-being of children, families and communities.  We are committed to offering the best possible counselling, mediation, education and support services, and are committed to social justice and inclusion. Find out more about our values, benefits and employee experience by watching this video!

About the Role

This is an exciting opportunity for a part time (45 hours per fortnight) Learning and Development Advisor position within a newly established Domestic and Family Violence (DFV) Co-Response Service align with RAQ’s learning and development strategies located at Cairns. 

This is a fixed term position until 25 September 2026.

The purpose of this role is to support the facilitation of onboarding and ongoing training requirements specific to Relationship Australia Queensland (RAQ) Limited’s Domestic & Family Violence (DFV) Co-response program.

This role will be a strong contributor to the delivery of key learning initiatives for the DFV Co-response program working alongside QPS (Queensland Police Service).  This role will be responsible for the delivery of learning for the new program, and the assessment and evaluation of its effectiveness.

The key responsibilities of this position include:

• Support the instructional design approach for e-Learning, virtual and face-to-face material.
• Work with nominated subject matter experts and content owners to identify target audience’s training needs.
• Liaise with clinical and non-clinical employees in the preparation of learning resources and to coordination of end to end training needs.
• Assist in the development and revision of modules and programs, delivered by webinar, e-learning and face-to-face modalities.
• Deliver the program specific training plan, assess competency and readiness.
• Collate and analyze training feedback themes and effectiveness of training
• Provide training and support to managers and employees regarding the use of the LMS.

About You

To be successful in this position, you will possess:

• Undergraduate Qualifications in Psychology or Social Work
• Relevant qualification in Workplace Training & Assessment.
• Sound knowledge and experience in contemporary organisational development and human resource management with particular emphasis on understanding customer needs, strategy development, problem solving and analysis.
• Demonstrated experience in workplace training and assessment and learning and development consultation.
• Theoretical and demonstrated knowledge of developing program specific training modules.
• Demonstrated experience in administering a Learning Management System (LMS).
• Ability to be creative and think outside the box when it comes to developing solutions to suit different learning styles, roles, and functions.
• Excellent coaching, mentoring and influencing skills with experience managing a diverse range of stakeholders.

What We Can Offer You

The salary being offered is between $81,368.45 to $87,561.16 per annum pro rata for part time, to be negotiated depending upon qualifications and experience, plus superannuation. We also offer our employees as follows:

• Work-life balance and flexible working hours
• Additional annual leave over the Christmas period, annual leave loading and study leave
• A supportive team environment and opportunity for professional development
• Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay
• Paid parental leave and additional benefits such as medical insurance discounts

How To Apply

To apply, send us your resume and a cover letter, outlining your demonstrated experience in each area. Applications can be submitted by clicking the Apply Now button.

We will be reviewing applications as they’re received, so we encourage you to submit your application before closer to advertisement.

Applications close at 4pm on 24 June 2024