Learning Experience Designer

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future. 

The Purpose: 

Australian Payments Plus (AP+) is seeking an innovative and experienced Instructional Designer to join our dynamic team in a six-month max term contract role.

Our Learning Experience Designer is responsible for collaborating with our AP+ teams to design and deliver impactful learning solutions for strategic projects and initiatives. We are looking for a learning professional with skills in digital learning design, instructional design, project management, and stakeholder management.  

Day-to-day, you will be accountable for designing learning experiences that give our teams practical knowledge that is relevant and applicable to their jobs to be done. You will be collaborating with a range of internal customers to support the achievement of strategic goals, and design and deliver for AP+ teams.   

Responsibilities:

The Learning Experience Designer will collaborate, design and bring to life learning solutions that will support our teams across AP+.   You’ll work with and deliver initiatives related to:   

• Organisational effectiveness and operational excellence. 
• Risk, governance and regulations. 
• Leadership capabilities. 
• Personal growth and career development. 
• Change practices. 
• DEI and belonging. 

To be considered for this role you should be able to demonstrate the following: 

• Relevant experience in Digital Learning, Instructional Design, and Project Management.   
• Strong experience in using design tools for e-learning, videos, infographics.   

• Skilled communicator and stakeholder manager.   
• Ability to complete projects end-to-end, including discovery apply suitable methods e.g. ADDIE/SAM and make enhancements to existing content. 
• Demonstrated ability to meet project deadlines and adapt to changes.  
• Understanding of Learning Management Systems and how it relates to overall learner experience.   
• Knowledge of adult learning principles and problem-solving.   
• Ability to balance innovative design, detail-oriented work with scalable solutions.   
• Portfolio or samples of previous instructional design work
• Experience in Financial Services/FinTech/Start-up/Scale-Up preferred but not essential.  

What’s Next:

We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application. We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process. 

AP+ are not partnering with Recruitment agencies for this role.