Learning Insights and Governance | Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

HR Function

Management Level

Manager

Job Description & Summary

As a Manager, Learning Insights & Governance, you’ll play a vital role in enabling data driven decision-making and managing the learning ecosystem that powers modern learning experiences. You’ll lead a small team to deliver actionable insights, optimize learning infrastructure, and implement innovative digital solutions that strengthen organisational capability, partnering with teams and clients across finance, technology, energy, and health.

Why PwC?

At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health - giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading teams, explore new technologies, and unlock your full potential.

Join a global community of more than 370,000 people who value bold ideas, collaboration, and lasting change. Together, we’re building trust and shaping the future.

What you’ll do:

• Develop and execute a learning data and insights strategy to measure impact and ROI, including defining metrics, dashboards, and reporting frameworks. Conduct analytics and evaluations to inform continuous improvement; provide firm-wide insights by integrating SWP skills data; partner with stakeholders to translate insights into actionable recommendations; identify opportunities and strengths across the learning organization framework.
• Manage and enhance learning technology platforms and infrastructure (LMS, LXP) and ensure seamless integration with P&C systems. Evaluate and implement future technologies (AI-driven learning, VR/AR, adaptive learning tools); manage credentialing and badging systems; ensure robust infrastructure for digital and blended experiences.
• Lead innovation and governance across Learning, Leadership & Talent Development. Maintain close relationships with Global to understand changes and requirements; develop and leverage dashboards and visualization tools for real-time performance tracking; maintain governance for data privacy and compliance; stay ahead of emerging trends and recommend adoption strategies; review learning programs for impact and recommend improvements; create knowledge management protocols and version controls.
• Lead and coach an analyst to deliver high-quality insights and reporting. Foster a culture of data literacy and technology enablement across the learning function; engage stakeholders to drive data-informed decisions and continuous improvement.

What we’re looking for:

• Proven experience in learning analytics, data strategy, and reporting frameworks, including integrating SWP skills insights and building dashboards/visualizations to measure impact and ROI.
• Hands-on expertise managing and enhancing learning technology platforms (LMS, LXP, P&C systems), credentialing/badging, and digital learning solutions; track record of driving innovation through adoption of AI, VR/AR, and adaptive learning tools.
• Strong governance and knowledge management capabilities: establishing data privacy and compliance practices, creating knowledge management protocols and version controls, and managing learning ecosystem governance.
• Leadership, communication, and mindset: analytical and systems thinking; clear communication and stakeholder management; collaborative, learner-focused, and inclusive; accountability and ownership; continuous improvement and learning agility; experience coaching team members and fostering data literacy across the function.

What you’ll gain:

• The opportunity to work with leading organisations and cutting-edge technology that challenge and expand your expertise.
• Flexibility means trusting you to choose when, where, and how you work - balancing what’s best for you, your team, and your clients to grow and thrive together.
• Clear paths for career progression supported by continuous learning and leadership development.
• Generous leave entitlements to support your work-life balance - including floating public holidays, birthday leave and ability to purchase additional leave on top of your four weeks. 
• A world-class parental leave policy offering up to 26 weeks of leave for caregivers, supporting your family and personal life.

We know that perks are as important as your financial rewards. Explore all the benefits that PwC has to offer here.

Ready to grow here and go further? Join PwC Australia as a Facilitator and make an impact that goes beyond the expected. Apply now and take your next step with a team shaping the future.

We’re committed to treating all our job applicants fairly and with respect, irrespective of their actual or assumed background, disability, neurodivergence, or any other protected characteristic. We want you to have every opportunity to thrive in our selection process. In the application form, you can let us know what adjustments you require during our recruitment process and/or any workplace accommodations you anticipate needing to help you perform your role. 

No agencies please: We kindly request that recruitment agencies do not submit CVs in response to this advertisement. We are only accepting applications direct from individuals.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Alteryx (Automation Platform), Analytical Thinking, Coaching and Feedback, Communication, Creativity, Data Analytics, Data Cleaning, Data-Driven Decision Making (DIDM), Data Entry, Data Integration, Data Migration, Data Quality, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Project Management, Human Resources (HR) Report, Human Resources (HR) Technology Solution Architecture, Human Resources Information System (HRIS) {+ 23 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

February 2, 2026