Job Description - Join a supportive team with a strong culture
- Opportunity-rich role with exposure to varied claims
- Permanent full-time opportunity
About Our Culture At Crawford, we hire for attitude and train for skill. Our supportive environment encourages continuous learning, collaboration, and growth.
We value people who demonstrate:
- Drive - motivated to deliver high-quality work and exceptional service
- Integrity - accountable and reliable in all commitments
- Growth Mindset - open to feedback, collaborative, and eager to develop themselves and others
The Role As a Leave Support Loss Adjuster, you will manage claims for internal and external adjusters on leave, ensuring continuity, timely progression, and clear communication with stakeholders.
Key Responsibilities:
- Manage and progress claims across adjuster portfolios
- Review files, documentation, and outstanding actions
- Communicate with insureds, brokers, insurers, and contractors
- Prepare reports with recommendations and coordinate expert input
- Maintain accurate claim records and comply with SLAs and regulations
- Identify risks or urgent issues and escalate appropriately
- Provide updates on portfolio progress to managers
About You You are proactive, organised, and thrive in a fast-paced environment. You are a strong communicator, analytical, and customer-focused, with the ability to manage multiple claims independently.
Requirements & Skills:
- Claims handling or loss adjusting experience
- Strong organisation, communication, and report-writing skills
- Attention to detail and knowledge of compliance requirements
- Ability to manage multiple claims simultaneously
- Empathetic, positive, and professional approach
- Current Australian or New Zealand working rights
Preferred: Loss adjusting or relevant professional qualifications
About Crawford Crawford & Company is the world's largest publicly listed claims management company, operating in 70+ countries for over 80 years. In Australia, we provide end-to-end claims services, including loss adjusting, forensic accounting, cyber response, managed repair services, and building consultancy.
Learn more at www.crawco.com.au
Diversity & Inclusion Crawford is committed to an inclusive workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples and candidates of all backgrounds. Successful applicants must consent to a national police check.
Apply Now Submit your resume and a short cover letter explaining your suitability for the role.
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