Legal Receptionist

We are looking for a motivated and enthusiastic receptionist to join the team at our new Southport office. The candidate will be the face of the firm when clients visit the office for their appointments which is a very important and valued role. The successful candidate will be part of the team that supports our lawyers and paralegals to deliver legal services to our clients. Our administration team is the lifeblood of the business, and we believe the role plays a crucial part in fulfilling the intent of our firm, which is to help our clients and change their lives for the better. 

We support personal and professional growth and our senior staff members take the time to focus on the training and development of all staff, including our administration team. Our administration staff have career progression opportunities available to them should they show interest and meet requirements.   

About Attwood Marshall Lawyers

For over 75 years, we have been dedicated to serving the community with an intent to help people and change their lives for the better.

Attwood Marshall Lawyers are an established, reputable law firm that traces its origins in the Coolangatta/Tweed Heads area to when Eric Attwood set up his legal practice after the Second World War in 1946. 

We moved into our current Coolangatta beachfront offices located in The Strand building in 1989 and have continued to grow ever since, with over 65 staff and additional offices located at Robina Town Centre, Southport, Kingscliff, Brisbane, Sydney, and Melbourne. 

We are a family orientated law firm with an emphasis on work/life balance. We support our employees in their work environment and provide excellent office conditions, utilising the latest in practice management systems (LEAP) and technology. Staff have modern workspaces with natural light and ergonomic equipment. We are a paperless office and have a large focus on automation and technology to help with progressing our client’s matters as quickly and efficiently as possible. 

We traditionally act for people in the most stressful periods of their lives, and it is very important that our lawyers, paralegals, and support staff understand this crucial issue. 

The Role

We are looking for a receptionist to join our team to support our staff and provide exceptional customer service to our clients. The successful candidate must be a team player, a good communicator & willing to learn. 

Duties

• Meet and greet clients at reception & make them feel warm and welcome
• Prepare refreshments for clients
• Take eftpos payments
• Answer and transfer calls promptly and in a professional manner
• Send messages via our practice management software (LEAP) and set tasks for the solicitors to action
• Scan, save and distribute documents via our practice management software 
• Collate letters, court documents & briefs
• Preparation of the outgoing post. 
• Preparation for meetings
• Management of postal, office and kitchen supplies
• Attend to local deliveries & court filling 
• Maintaining cleanliness of the office
• Attend monthly administration training meetings via teams/zoom

Desirable attributes, skills and experience

• An intent or purpose in life to help people and change their lives for the better
• Must be well-spoken, articulate and have a friendly disposition.
• Excellent communication and client liaison skills
• A high attention to detail and the ability to think outside the box
  Excellent spelling, grammar, punctuation, and vocabulary skills 
• Responsible and have integrity
• Flexibility with working at any of our offices (Robina, Coolangatta, Southport and Kingscliff) when required
• Ability to prioritise competing tasks
• Ability to work in a team environment
• Computer skills (Word, Excel, Publisher, PowerPoint, Access, Outlook and Internet)
• High School Certificate
• Experience using LEAP (preferred but not essential)

What We Offer

• Highly reputable law firm with an experienced team of lawyers and staff
• Excellent training program and career development focus
• Leading legal practice management systems and software
• Healthy work environment and work-life balance
• Great corporate culture with professional/personal development and training
• Well-resourced administrative team, IT, and office facilities
• Experienced staff for training, mentoring and support
• Excellent salary package (after completion of probation and annual reviews)

The Location

Attwood Marshall Lawyers has modern, spacious, well-positioned offices at Coolangatta, Robina Town Centre, Southport, Kingscliff, Brisbane, Sydney, and Melbourne.

This full-time position is based at our Southport office. There will be instances where you will be required to work from our other offices for training purposes.

Please send your CV and cover letter to Practice Manager Holly Gilholme by emailing [email protected] before 12th of July 2024

We look forward to hearing from you