Lived Experience Senior Peer Support Consumer Worker

Lived Experience Senior Peer Support Consumer Worker – Outer East Early Psychosis Team ICYHMS 

• Lived Experience Workforce | 0.6 EFT – 45.6 hours / fortnight 

• Classification Level 3 – AK43 –46 + Super +Salary Packaging 

• Based in Ringwood | Public Car Parking, Close to Train Station & Eastland Shopping Centre

• Be a part of our Learning and Improvement culture while supporting our Consumers 

Eastern Health 

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community. 

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”. 

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future. 

About the role 

The Senior Consumer Peer Support Worker brings a complementary lived experience perspective to clinical care within an early psychosis framework. Through structured peer support, the role supports young people experiencing early psychosis to navigate their recovery journeys, drawing on shared experience to foster connection, understanding and hope. 

Our Lived Experience Workforce (LEW) is a non-clinical team that operates across various clinical settings, including Crisis Assessment Treatment Teams, Acute Inpatient Units, Emergency Departments, Community Teams, and Rehabilitation Services within our Mental Health & Wellbeing Program. 

The position empowers young people to make informed choices about their care, build self-determination, and reconnect with meaningful roles, relationships and community participation. The role supports recovery oriented practice by promoting personal strengths, identity development, and future planning in the context of early intervention. 

The Senior Consumer Peer Support Worker works collaboratively with multidisciplinary staff and management to ensure the best possible outcomes for young people engaged with ICHYMS. This includes contributing to care planning, advocating for the consumer voice, and supporting a recovery-oriented culture within the team. 

The role also requires the ability to work independently, demonstrating autonomous and accountable practice within agreed Models of Care, while maintaining strong communication and collaboration with the broader clinical team.  

About you 

To be successful in this role you will possess: 

• Lived Experience of being a consumer of public acute mental health services 

• Demonstrated understanding and empathy of the impact of mental illness on consumers, and knowledge of the evidence base for recovery orientated practice 

• A strong commitment to high quality care 

• The ability to work as part of a diverse team 

• Excellent communication and organisational skills 

• Desirable – Identifies with Lived Experience of Psychosis, or has closely supported someone who has experienced Psychosis, with the capacity to use this experience to inform recovery oriented, peer based support 

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment. 

What the Lived Experience Workforce at Eastern health offers:

• Comprehensive orientation and induction program.  

• Up to 2 hours of reflective supervision per month, plus group co-reflection spaces.  

• Support and mentoring from Peer Work Team Leads.  

• Higher Education Recognition Allowance.  

• Funded Lived & Living Experience professional development and training opportunities.  

• Regular Lived & Living Experience Workforce forums. 

What we offer 

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here! 

• Mentor and Shadowing program  

• Access to discovery days across our 50 sites  

• Study and professional development leave  

• Friendly & supportive teams 

• Commitment to Diversity, Equity and Inclusion  

• Fitness Passport for work-life balance  

• Employee Assistance program accessible for you and your loved ones  

• Flexible working hours and excellent entitlements  

• Salary packaging options and an employee benefits scheme  

• Access to Private Health Insurance offers  

• Digital upskilling, such as excel and Power-Bi training  

• Cafes at all of our Hospitals  

Next Steps 

Apply online if you feel we are a good match, you have the skills and qualities to make a difference, and are eligible to work in Australia. 

We review all applications when we receive them, and we notify unsuccessful candidates. 

If you are shortlisted, we will be in touch to arrange an interview, and you must complete a National Police Check. 

Good to know: 

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team. 

• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees. 

• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture. 

• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role. 

• Advertising may end before the closing date. 

• We do not accept recruitment agency application 

If you are a current Eastern Health employee please ensure you log in with your internal Eastern Health account to apply for this or other roles. 

Please click here for position description link

Contact Person: Tom East

Contact Email: [email protected]

Job Posting End Date: 03/08/2026

Need help submitting your application?

Just contact the Hiring Manager in the advertisement or call the Talent Acquisition Team on (03) 9955 7555 (Option 1) | Medical Workforce Unit on (03) 9895 3469. [TA for Non Medical roles, MWU for Medical roles]

Click Here for the Candidate Guide also for help in our recruitment process!

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day