Lodge Manager | Monarto Safari Resort

About Us

With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge in 2026, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort.

Joining the Monarto Safari Resort family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About The Role

As Lodge Manager at the soon to be open luxury tents, you’ll be responsible for strategic planning, people development, and the day-to-day oversight of all operational departments of the lodge - from the restaurant and bar to the rooms division. This is a highly visible leadership role, engaging directly with guest and ensuring that every interaction reflects our values and service excellence. You will lead by example to provide unforgettable experiences for our guests and ensuring seamless communication across the team at the resort and the lodge. You will be reporting to the General Manager directly and have a close work relationship with all Heads of Departments at the resort.

Key responsibilities will include:

• Be part of the pre-opening leadership team and successfully launch the luxury lodge in Q1 2026.
• Oversee the daily operations of the luxury lodge
• Leading, developing, and motivating colleagues to achieve service and financial goals.
• Driving guest satisfaction scores and maintaining the lodges reputation for excellence.
• Managing budgets, labour costs, and productivity targets.
• Collaborating closely with other hotel departments to ensure a flawless guest journey from arrival to departure.
• Advocate a safety culture within the team by reporting and investigating incidents and hazards.
• Foster a collaborative environment by actively engaging with support functions such as HR, Finance, and Operations
• Support the resort operations as required.

Please note that there is no staff accommodation available for this position

About You

The successful candidate will have proven experience in leading a team in a hotel environment. You will have passion for training and developing colleagues and going above and beyond for guests. You will have great attention to detail and the ability to work in a dynamic environment.

Requirements:

• A natural leader with a hands-on approach and genuine enthusiasm
• Someone ready to take the next step and grow their career in a luxury lodge
• Management experience across F&B and Rooms Division
• Exceptional communication skills
• Knowledge of PMS systems such as NewBook or OPERA beneficial
• An energy that’s dynamic and you have fun when you work – your smile will say it all;
• Valid driver's license

What We Offer

• Journey Beyond Group discounts  
• An attractive salary and positive work environment
• A career with opportunities for progression, transfers, and secondments
• Employee Assistance Program
• Discount on hotel accommodation & food and beverage offerings

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Join us and contribute to an exciting journey where you'll create unforgettable experiences for our guests!