Manager, Enterprise Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Enterprise Risk management & Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. 

The Manager, Enterprise Risk Management, Australia within the GRC organization, is responsible for establishing the second line of defense for the Australia market.  We are seeking an experienced risk leader to be a part of this exciting journey.  The incumbent will be part of ERM team in Australia to identify, assess, measure, manage and report risk across all risk stripes and strengthen the risk governance structure for our Australia businesses.

Key Responsibilities:

• Develop risk tolerance limits and establish risk appetite metrics and escalation thresholds for all major risk stripes in accordance with regulatory requirements, and risk appetite.


• Identify emerging risks in accordance with the risk appetite program


• Establish policies, practices, and other control mechanisms to manage key enterprise risks


• Monitor and report on aggregate risk profile, initiating appropriate actions to ensure adherence to risk appetite


• Ensuring appropriate risk governance through participation at various committees


• Provide oversight of internal control framework and management of risks


• Provide effective challenge through reviews of critical processes


• Maintain and continuously enhance Legal Entity Risk Management Framework


• Collaborate effectively with Credit and Fraud Risk, Compliance, GCO, Control Management, Treasury, Controllership and other stakeholders in the first line teams to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations


• Lead the functional oversight of risk management activities including the oversight of key risk-taking activities and core risk controls across AXP’s lines of businesses in Australia


• Provide oversight of Australia operations through the establishment and ongoing maintenance of an effective enterprise risk management program

Minimum Qualifications:

Experience and Background:

• 5+ years of leadership experience in risk management or a similar role.


• Strong business and risk acumen with a control perspective.


• Strong analytical ability to connect disparate risks with the ability to assess them


• Strong understanding of regulatory nuances and banking industry in Australia.


• Demonstrated ability to successfully manage multiple priorities.


• Fluency in English (Verbal and written)


• Advanced degree in business, engineering, economics or a related field is preferred

Leadership Skills:

• Proven leader and a professional with a passion for risk and business.


• Excellent relationship and influence management skills with the ability to build productive relationships across teams and levels of seniority.


• Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged.


• Proactive in identifying issues, delivering and escalating key findings, and advising on recommended solutions to correct issues or mitigate risks.


• Ability to communicate risk observations to colleagues, business partners, and senior leaders.


• Strong verbal and written communication skills

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.