Manager, HR Services, ANZP (Maternity Cover, 12 Months)

Summary:

Lead HR operations and services across Australia, New Zealand, and the Pacific (ANZP) to deliver reliable day-to-day HR support for the Above Property team, covering recruitment, payroll liaison, benefits administration, associate engagement, ER/IR, compliance, and office administration. The role acts as a trusted HR advisor to ANZP leaders, providing practical people guidance, workforce insights, process improvement support, and a positive associate experience that is aligned with business priorities, local employment requirements, and company values.

Key Responsibilities

Recruitment & Onboarding:

• Manage end-to-end recruitment for ANZP offices; prepare offers, oversee onboarding, and support leaders.

• Partner with hiring managers to ensure consistent recruitment practices, accurate requisition details, strong candidate communication, and a smooth onboarding experience for new hires.

Compensation & Benefits:

• Administer payroll for Australia and NZ; manage benefits enrollment; ensure compliance; support annual compensation cycle.

Training & Development:

• Coordinate new hire orientation, training programs, and liaise with L&D on nominations.

Associate Relations:

• Drive engagement initiatives, recognition programs, and wellbeing events; handle exit interviews, investigations, and conflict resolution; support Associate Voice process. 

• Coach leaders on sensitive associate matters, guide difficult conversations, and support fair and consistent resolution of workplace concerns in consultation with relevant stakeholders.

Strategic HR Business Partnering:

• Act as a trusted HR partner to ANZP leaders, providing guidance on workforce planning, organizational changes, talent risks, succession considerations, and the people implications of business decisions.

HR Analytics, Reporting & Insights:

• Use HR data, reporting, and workforce metrics to identify trends, monitor key people processes, support decision-making, and recommend practical actions to improve the associate and leader experience.

Process Improvement & Standardization:

• Review HR workflows and recurring processes to improve efficiency, reduce manual administration, support system adoption, and promote consistent HR service delivery across ANZP.

• Degree or equivalent qualification in Human Resources, Business, or a related discipline preferred.

• Demonstrated HR generalist or HR business partnering experience.

• Strong working knowledge of employment legislation, payroll and benefits processes, HR systems, and employee relations practices.

• Excellent stakeholder management, communication, problem-solving, and project coordination skills, with the ability to manage competing priorities across multiple locations.