Manager, Wardrobe & Laundry Services

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

Crown Perth | Full Time

At Crown, our people are at the centre of what we do. We’re seeking a commercially minded and people-focused leader to join our team in a senior operational role, driving both team performance and financial outcomes across Wardrobe & Laundry Services.

People leadership is at the core of this role—your ability to build capability, drive accountability and create a high-performing, engaged team will be critical to delivering both exceptional service and strong financial outcomes across the function.

The role

• Lead and inspire a large, multi-functional team, building a high-performing culture focused on accountability, engagement and service excellence
• Oversee end-to-end wardrobe, laundry and dry-cleaning operations, ensuring consistent, efficient and high-quality service delivery
• Take ownership of significant departmental budgets, managing labour, procurement and operational costs to drive strong financial performance
• Lead workforce planning, rostering and resource allocation to balance service delivery with cost control
• Drive team capability through structured onboarding, coaching and performance management, lifting leadership capability across the function
• Partner with key stakeholders and suppliers to optimise service outcomes, value-for-money procurement and continuous improvement initiatives

About you

• Proven experience in a senior leadership role with responsibility for large teams and complex operations
• Strong financial acumen, with experience managing budgets, analysing performance and driving cost efficiencies
• Exceptional people leadership skills, with a track record of coaching, developing and performance managing teams
• Highly developed stakeholder management and communication skills, with the ability to influence at all levels

What we offer

• Career development and progression within a large, iconic organisation
• Supportive team culture aligned to Crown’s values: We Care, We Work Together, We Act with Integrity and We Strive for Excellence
• Flexible employment options to suit your lifestyle

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.